Application Support Specialist

3 weeks ago


Canada Infotree Global Solutions Full time

Skills Required & Responsibilities:

  • Experience with Community Management/ Engagement.
  • Development experience (JS, Node.js, PHP, Rust, etc..).
  • Working experience with Databases (Postgres, Mongo, DynamoDB).
  • Someone who is technical minded & developer oriented.
  • Someone background in Software Development.
  • Strong communication skills in English, both written and verbal.
  • Engage with community members through various channels, gathering feedback and fostering connections.
  • Analyze project metrics to identify trends and improve community engagement strategies.
  • Responsible for managing developers’ community.
  • Enthusiasm for open-source principles and community building.
  • Analytical mindset for interpreting project metrics and guiding strategic decisions.
  • Prior experience in community engagement roles, preferably in open-source projects.
  • Experience engaging with the community, whether through social media, online forums, newsletters, local events, etc..
  • Experience in providing technical support to customers based on previous responses, team feedback and available documentation.
  • Ability to work independently and collaboratively in a dynamic environment.


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