Assistant Venue Coordinator

7 days ago

Newmarket, Ontario, Canada Holland Marsh Wineries Full time $52,000 - $96,000 per year

Holland Marsh Wineries is searching for an energetic, sales driven individual for a full-time position as an assistant venue coordinator. Our associates must represent our award-winning hospitality and customer service through guest interaction, communications, venue tours, tastings and sales. The position will start as an "assistant" for the initial 3 months and will develop into a primary role.

Duties & Responsibilities

  • Perform venue tours with clients

  • Developing strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interaction

  • Prompt follow up on inquiries by email or phone

  • Complete client contracts and manage client accounts

  • Planning and executing events from booking to initiation (presence during each event is mandatory)

  • Organize all client meetings & consultations prior to event date

  • Complete function sheets and banquet orders for all upcoming weddings and events

- Available to work evening and weekends (especially "on season" i.e late spring-fall)

  • Able to troubleshoot any issue on the spot- Provide administrative support to owner/sales team

  • Customer service including selling wines and promoting winery services

  • Perform other duties as requested

Skills & Experience

  • College or University degree in Event Planning/Hospitality Preferred

  • Proficient in Microsoft Word and Excel

  • Excellent interpersonal & communication skills

  • Ability to handle a wide range of customers and multi-task in a fast paced environment

  • Team oriented with an ability to work independently

  • Excellent customer service skills

  • Strong organizational skills and accurate work practices

  • Able to effectively communicate in English, in both written and oral forms

  • Must have valid driver's license and reliable form of transportation

  • Professional appearance and demeanor

  • Commitment to self-development and continuous learning

  • General wine knowledge an asset but willing to train the right candidate

  • Must be able to meet physical requirements including lifting 40 lbs

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount

Ability to commute/relocate:

  • Newmarket, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • hospitality/tourism: 2 years (preferred)
  • event/venue coordination: 2 years (preferred)

Work Location: In person

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