ASRS Technical Support Specialist

1 week ago

Richmond, British Columbia, Canada watson enterprises inc. Full time $48,000 - $72,000 per year

About Us

Watson Technology Inc., a technology subsidiary of Watson Holding Group, is a leading provider of automated warehouse solutions in Canada, headquartered in Vancouver. As a pioneer in industrial automation and information technology, we deliver integrated solutions for global clients—from design and equipment manufacturing to installation, commissioning, and after-sales service—providing intelligent logistics equipment and management systems of international standards with high cost-effectiveness.

Key Responsibilities

  • Participate in the daily operation of ASRS warehouses.
  • Diagnose and troubleshoot issues with automated equipment, IT devices, and WCS software.
  • Manage the operation and maintenance of automation systems, including failure statistics, spare parts inventory, preventive maintenance planning, and failure reporting/repair.
  • Ensure automation systems provide maximum support for daily operations.
  • Collaborate and communicate with internal cross-functional teams and manage external suppliers.
  • Perform other operational and maintenance tasks related to ASRS warehouse hardware and software.

Qualifications

  • More than 1 year of experience in equipment installation and commissioning.
  • Bachelor's degree or higher in Mechatronics, Electrical Engineering, Automation, Mechanical Manufacturing, or related fields.
  • More than 1 year of experience in key roles within large, complex industrial projects (e.g., industrial robots, stackers, conveyors).
  • Familiarity with various standard automation components, including PLCs, mechanical systems, and electrical systems.
  • Understanding of integrated automation projects, including IT architecture, software modules, and business processes.
  • Experience in the logistics industry is preferred.
  • Bilingual (Chinese) capability will be an advantage.
  • Strong sense of responsibility and excellent analytical and problem-solving skills.
  • Proficient in office software and Windows operating systems.
  • Familiar with AutoCAD and other drawing and programming software.
  • Good command of spoken and written English.

职位类型:全职

薪资: $4,000.00至$6,000.00(每月 )

Work Location: 现场办公

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