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Manager, Software Quality Assurance

2 weeks ago

Toronto, Ontario, Canada Wolters Kluwer Full time $120,000 - $180,000 per year

About the Role:
As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers.

Responsibilities:

• Manage and lead a team of QA professionals.

• Develop and implement comprehensive test strategies.

• Oversee the execution of automated and manual testing.

• Ensure the timely identification and resolution of defects.

• Collaborate with cross-functional teams to improve product quality.

• Define and monitor quality metrics and key performance indicators.

• Conduct performance reviews and provide career development opportunities.

• Ensure compliance with industry standards and best practices.

• Drive continuous improvement initiatives in QA processes.

• Prepare and present quality reports to senior management.

Skills:

• Test Strategy Development: Ability to design and implement effective test strategies.

• Team Leadership: Proficiency in managing and leading a team.

• Quality Metrics: Knowledge of defining and monitoring quality metrics.

• Automation Frameworks: Experience with setting up and maintaining automation frameworks.

• Collaboration: Strong collaboration skills with cross-functional teams.

• Project Management: Basic project management skills for handling multiple testing projects.

• Analytical Thinking: Ability to analyze test results and make data-driven decisions.

• Compliance Knowledge: Understanding of industry standards and compliance requirements.
 

Education:


• Bachelor's Degree in Computer Science, or related field of study, or 10 years of experience in QA/Development required.

EXPERIENCE, KNOWLEDGE, and TOOLS

Experience:


• 5+ years of QA testing for desktop applications, preferred.


• 2+ years of leading staff, preferred.


• 1+ years of experience working off-shore teams, preferred.

Knowledge:


• Agile development practices,


• Automation testing with Selenium, preferred


•Bilingulal in French preferred

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.