Quality Assurance Manager

7 days ago

Toronto, Ontario, Canada Mace Full time $80,000 - $120,000 per year

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. 

Within our business we harness our unique combination of leading-edge practical expertise and project delivery to unlock the potential in every project.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

  • Safety First - Going home safe and well
  • Client Focus - Deliver on our promise
  • Integrity - Always do the right thing
  • Create Opportunity - For our people to excel

Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements.
Engaging with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement.

You'll Be Responsible For:

  • Delivering delegated elements of an annual business plan to time and budget.
  • Managing and facilitates external certification audits.
  • Supporting achievement of new certifications where appropriate.
  • Organising and facilitates internal audits in the audit programme.
  • Conducting audits and producing audit reports.
  • Undertaking investigations and root cause analysis of instances of non-conformance, including the identification of corrective measures and long-term preventative measures.
  • Reviewing management system content for appropriateness, improvement, and implementation.
  • Participation in the identification of new systems and processes to drive efficiency.
  • Ensuring information for quality reports is available, accurate and delivered within agreed timescales.
  • Producing communication articles, plans and communication collateral.
  • Contributing to all activities reported in management reviews, collating, analysing, and presenting data and key metrics.
  • Providing recommendations for action to mitigate risk and improve management system effectiveness.
  • Providing support to business development activities.
  • Development and delivery of training.
  • Monitoring performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities.
  • Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll Need To Have:

  • Educated to HNC/HND or country equivalent as a minimum, ideally in an industry related subject (or equivalent).
  • Good IT skills in Microsoft office.
  • Ability to use industry recognised standard software systems.
  • Similar quality assurance focussed role experience.

You'll Also Have:

  • Good knowledge of management principles and operational controls through the delivery lifecycle.
  • Experience in development and implementation of tools and techniques in an operational environment.
  • High level of knowledge and understanding of current industry standards and regulations.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

#LI-On-site

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