Office Administrator/Receptionist

5 hours ago

BasSaintLaurent, Canada OMEGA driving school Full time

L'école de conduite Oméga vous offre une opportunité d'emploi, à temps plein, à titre de secrétaire administrative/représentant au service à la clientèle dans nos bureaux de Montréal où nous offrons des cours de conduite en classe et sur la route à nos étudiants. Le poste en question est notamment axé sur le service à la clientèle ce pourquoi nous cherchons un ou une candidate enthousiaste, dynamique, professionnelle, autonome et ponctuelle ayant de très bonne compétence en matière de service à la clientèle.

Responsabilités

  • Fournir un haut niveau de service à la clientèle pour assurer la satisfaction complète des clients et répondre à leurs questions avec efficacité et courtoisie
  • Céduler les rendez-vous et préparer le matériel nécessaire
  • Répondre aux demandes des clients par téléphone
  • Recueillir des informations auprès du client pour faire des recommandations appropriées quant aux services offerts
  • Saisie des données électronique et papier

Compétences requises

  • 1 à 3 ans d'expérience préalable en service à la clientèle
  • Une expérience en vente est un atout
  • Avoir une bonne rapidité d'exécution et pouvoir effectuer plusieurs tâches simultanément;
  • Excellentes compétences en communication tant à l'oral qu'à l'écrit en français et en anglais
  • Excellentes compétences organisationnelles avec la capacité de prioriser les tâches
  • Capacité à travailler de manière autonome ainsi qu'en équipe
  • Disponibilité pour travailler selon des horaires flexibles
  • Diplôme d'études secondaire

Omega Driving School offers you a full-time job opportunity as an administrative secretary/customer service representative in our Montreal offices where we offer driving lessons in classrooms and on the road to our students. The position in question is particularly focused on customer service, which is why we are looking for an enthusiastic, dynamic, professional, autonomous and punctual candidate with very upstanding customer service skills.

Responsibilities

  • Provide a high level of customer service to ensure clients complete satisfaction and responding to their questions efficiently and courteously
  • Schedule appointments and prepare necessary material
  • Answering clients' inquiries by phone
  • Gather information from the customer to make appropriate recommendations regarding the services we offer to our students
  • Electronic and paper data entry

Skill Requirements

  • 1-3 years prior experience in customer service
  • Sales experience is an asset
  • Efficient and able to multi-task
  • Excellent communication skills both spoken and written in French and English
  • Excellent organizational skills with the ability to prioritize tasks
  • Ability to work independently as well as part of a team
  • Availability to work flexible hours

Job Types: Full-time, Part-time

Pay: $19.00-$25.00 per hour

Benefits:

  • Casual dress
  • Company events

Work Location: In person

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