Sales Manager
2 weeks ago
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Achieve company objectives for sales and profit performance, to include driving top line sales, market share and bottom line profit
- Provide leadership and talent engagement for each Sales Representative in the market or branch to ensure a positive customer experience, to include building and maintaining customer relationships
- Monitor, manage and direct supervision of Sales Representatives to include responsibility for selection, hiring, development, training, performance management and new hire procedures
- Ensure execution on monthly expectations and standards, strategies and action items, to include use of the Customer Relationship Management tool, execution of sales opportunities and safety procedures
- Manage payroll, productivity and staffing in region or Branch against established performance expectations and objectives
- Lead bench strength planning in order to achieve and maintain sales growth requirements
- Ensure execution of all people-related initiatives i.e., training, compensation approvals & fostering positive morale
- Ensure execution of the performance management process for all Sales Representatives in the market or Branch, to include recognition and disciplinary procedures, up to and including termination of employment
- Manage and coordinate all requests received from other branches, Office Support Group or Shared Services Group
- Partner with cross functional partners (Human Resources, Finance, Technology, etc.) to ensure assigned locations are in alignment with the Organization in all process and direction
- Performs other related duties as assigned
Basic Knowledge & Competencies:
- Excellent time management skills to include prioritization of tasks, communication, execution to meet established deadlines
- Excellent customer service, communication and multi-tasking skills
- Strong leadership and people development skills
- Strong financial acumen, including capital buying process, cognitive skills, problem analysis, decision making and quantitative analysis
- Ability to assess customer patterns and adjust labor and branch focus accordingly
- Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the sales process
- Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook and Excel
- Bachelor's Degree or equivalent experience required
- 7+ years' experience in roles with increasing responsibility preferred
- 3+ years' experience supervising four or more employees preferred
- 3+ years' experience leading in a multi-unit work environment preferred
- Analytical decision making preferred
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