Front Desk Receptionist

2 weeks ago

Vancouver BC VX S, Canada South Vancouver Physiotherapy Clinic Full time

Join Our Team at South Vancouver Physiotherapy Clinic

Do you love working with people and being part of a positive, patient-centered environment? South Vancouver Physiotherapy Clinic is looking for a Front Desk Receptionist who is reliable, organized, and enjoys helping others. If you thrive in a supportive healthcare setting and take pride in creating a great first impression, we'd love to meet you

Located conveniently on the second floor of Superstore in South Vancouver, our clinic offers physiotherapy, massage therapy, and kinesiology services. We're a multidisciplinary team dedicated to delivering high-quality care and ensuring every patient feels welcomed and valued.

What You'll Do

  • Greet and assist patients with appointment bookings (in-person, by phone, and email)
  • Manage check-ins, check-outs, billing, and insurance claims
  • Provide friendly and professional responses to inquiries
  • Keep patient records accurate and organized (digital and paper)
  • Help maintain a clean, comfortable, and well-stocked clinic environment
  • Coordinate with insurers such as ICBC and WSBC
  • Support our clinicians and admin team to keep operations running smoothly

Who You Are

  • Positive, dependable, and customer-focused
  • A strong communicator—both written and verbal
  • Highly organized and able to stay calm in a busy setting
  • A team player who can also work independently
  • Trustworthy and respectful of patient confidentiality
  • Adaptable and eager to take on new challenges

Bonus Points For

  • Previous experience in healthcare or customer service
  • Familiarity with appointment booking software (Jane App experience is a plus)
  • Comfort using Google Drive, Microsoft Office, and general office tools

Position Details

  • Type: Part-Time / Casual
  • Pay: $18–$19 per hour
  • Availability: Morning, evening, and weekend shifts required
  • Preference for candidates local to South Vancouver and interested in long-term growth and lives close by.

How to Apply

If this sounds like the perfect fit for you, please email your resume and a short cover letter to:

Note: We're not accepting in-person or phone inquiries.

Job Types: Part-time, Casual

Pay: $18.00-$19.00 per hour

Expected hours: 10 – 15 per week

Work Location: In person

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