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Front Desk Receptionist
2 weeks ago
Join Our Team at South Vancouver Physiotherapy Clinic
Do you love working with people and being part of a positive, patient-centered environment? South Vancouver Physiotherapy Clinic is looking for a Front Desk Receptionist who is reliable, organized, and enjoys helping others. If you thrive in a supportive healthcare setting and take pride in creating a great first impression, we'd love to meet you
Located conveniently on the second floor of Superstore in South Vancouver, our clinic offers physiotherapy, massage therapy, and kinesiology services. We're a multidisciplinary team dedicated to delivering high-quality care and ensuring every patient feels welcomed and valued.
What You'll Do
- Greet and assist patients with appointment bookings (in-person, by phone, and email)
- Manage check-ins, check-outs, billing, and insurance claims
- Provide friendly and professional responses to inquiries
- Keep patient records accurate and organized (digital and paper)
- Help maintain a clean, comfortable, and well-stocked clinic environment
- Coordinate with insurers such as ICBC and WSBC
- Support our clinicians and admin team to keep operations running smoothly
Who You Are
- Positive, dependable, and customer-focused
- A strong communicator—both written and verbal
- Highly organized and able to stay calm in a busy setting
- A team player who can also work independently
- Trustworthy and respectful of patient confidentiality
- Adaptable and eager to take on new challenges
Bonus Points For
- Previous experience in healthcare or customer service
- Familiarity with appointment booking software (Jane App experience is a plus)
- Comfort using Google Drive, Microsoft Office, and general office tools
Position Details
- Type: Part-Time / Casual
- Pay: $18–$19 per hour
- Availability: Morning, evening, and weekend shifts required
- Preference for candidates local to South Vancouver and interested in long-term growth and lives close by.
How to Apply
If this sounds like the perfect fit for you, please email your resume and a short cover letter to:
Note: We're not accepting in-person or phone inquiries.
Job Types: Part-time, Casual
Pay: $18.00-$19.00 per hour
Work Location: In person
