Front Desk Receptionist

2 weeks ago

Windsor ON NE S, Canada VU PHYSIOTHERAPY CARE CORP. Full time

Job Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer support and ensuring smooth operations at the front desk. This role is crucial in maintaining a welcoming environment while managing administrative tasks efficiently.

Responsibilities

  • Greet and assist clients as they arrive, ensuring a positive first impression.
  • Answer phone calls with professionalism, demonstrating excellent phone etiquette.
  • Schedule appointments and manage the calendar for the office.
  • Maintain accurate filing systems and ensure all documents are properly organized.
  • Handle incoming and outgoing correspondence, including emails and mail.
  • Provide administrative support, including data entry and proofreading documents.
  • Process payments and manage billing inquiries
  • Assist with Physiotherapy office tasks as needed, ensuring compliance with office protocols.

Requirements

  • Previous experience in an administrative or receptionist role is preferred.
  • Strong customer support skills with a focus on client satisfaction.
  • Proficiency in phone systems and handling multiple lines effectively.
  • Familiarity with Jane App but not mandatory.
  • Excellent organizational skills with attention to detail in filing and documentation.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • Strong communication skills, both verbal and written, to interact effectively with clients and team members.
  • Experience in a Physio office setting is advantageous but not required.

If you are passionate about providing outstanding service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 – 30 per week

Experience:

  • Customer support: 1 year (preferred)
  • Phone etiquette: 1 year (preferred)
  • Filing: 1 year (required)
  • Organizational skills: 1 year (preferred)

Work Location: In person

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