Production Manager

5 days ago

Surrey BC VS R, Canada Vinyl Labs Corp Full time $44,000 - $58,000 per year

Company: OTTO Studio

Location: Surrey (On-site)

Type: Part-time, 20 hours a week

About OTTO Studio

OTTO Studio () creates modern, design-led wallpaper and wallcovering products, made to order for homes and commercial spaces across North America. We care about colour, quality, and delivering a smooth experience from order to installation.

The Role

We're looking for a Production Manager to own the flow of work in our wallpaper print operation – from approved order through to packed and shipped product. This is a key role that acts as a hub and facilitator between the production team and customers, to ensure orders are fulfilled and customers are happy.

You'll focus on building and maintaining the production schedule, coordinating with the team on the floor, and ensuring every order is packaged and shipped accurately and on time. You won't be the technical print operator or equipment maintenance lead – your job is to keep work organized, priorities clear, and orders moving.

We're looking for a customer-obsessed individual who is focused on problem solving and has strong communication skills. If this is you, we'd love to hear from you

Key Responsibilities

Production planning & scheduling

  • Build and maintain the daily and weekly schedule of print jobs based on orders and deadlines.
  • Coordinate with the production team so everyone knows what needs to run next.
  • Balance rush jobs with standard work and align timelines with sales / customer service.

Job coordination & quality at handoff

  • Translate approved orders into clear production tasks or tickets.
  • Confirm that jobs going into production match what was sold (design, quantity, pattern, scale).
  • Check finished jobs at handoff to packaging for basic quality and completeness.

Packaging & shipping

  • Oversee packing of all orders to ensure they are complete, correctly labelled, and well presented.
  • Use Shopify and shipping software to:
  • Generate packing slips and shipping labels.
  • Ensure addresses and order details are accurate.
  • Mark orders as fulfilled and attach tracking information.
  • Ensure shipping labels and paperwork are accurate for each order.
  • Coordinate pickups and shipments with carriers; help resolve shipping issues.

Communication & improvement

  • Lead short daily check-ins with the team about priorities and potential delays.
  • Keep customer service/sales informed about ship dates and any changes.
  • Track simple KPIs (on-time shipments, reprints, packing/shipping errors) and use them to improve processes.

Customer support

  • Handle production and fullfillment-related customer support inquiries (ex. shipping inquiries, material information questions)
  • Monitor, respond and provide timely feedback to support our customer inbox and inquiries
  • Escalate issues appropriately and in a timely manner when required
  • Escalate sensitive turnaround times for our trade partners

About You

  • 3+ years in a production, manufacturing, or operations role (print, signage, textiles, or similar is a plus).
  • Experience working with Shopify and Trello (or similar e-commerce platforms) and shipping/fulfilment software.
  • Strong organizer who enjoys planning, scheduling, and keeping many moving parts aligned.
  • Comfortable working closely with a production floor team (but not necessarily as the machine operator).
  • Good attention to detail – you catch mismatched orders, missing items, and labelling issues.
  • Clear communicator who can set priorities, follow up, and push for realistic timelines when needed.
  • Confident using spreadsheets and basic tools to track schedules and metrics.

Job Type: Part-time

Pay: $28.00 per hour

Expected hours: 20 per week

Work Location: In person

  • Product Manager

    1 week ago

    Surrey, BC VS C, Canada Delta Intelligent Building Technologies (Canada) Inc. Full time $90,000 - $110,000 per year

    About Delta Intelligent Building Technologies (Canada) Inc. (formerly known as Delta Controls).Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions...

  • Production Scheduler

    1 day ago

    Surrey, BC VS K, Canada Sky Windows Ltd. Full time

    Founded in 2002 in Langley, British Columbia, Sky Windows specializes in supplying and installing windows for commercial businesses. Our expertise includes stick-built curtain walls, storefronts, interior partition tenant improvements, canopies, and skylights. We pride ourselves on delivering high-quality installations and exceptional customer service.Job...

  • Product Application Specialist

    1 week ago

    Surrey, BC VS C, Canada Delta Intelligent Building Technologies (Canada) Inc. Full time $90,000 - $116,000 per year

    About Delta Intelligent Building Technologies (Canada) Inc. (formerly known as Delta Controls).Delta Intelligent Building Technologies (Canada) Inc. is a leading building controls manufacturer. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities.Job SummaryWe're...

  • Finance Manager

    7 days ago

    Langley, BC VS R, Canada Trotman Auto Group Full time $120,000 - $200,000 per year

    Looking for a high-paying job with a top employer? Join Trotman Auto Group, recognized as one of the best places to work in BC   Why Work With Us?At Trotman Auto Group, we're not just selling cars – we're delivering exceptional customer experiences. As a Finance Manager, you'll be part of a dynamic team, facilitate the vehicle financing process,...

  • Project Manager

    2 weeks ago

    Surrey, BC VS C, Canada Delta Intelligent Building Technologies (Canada) Inc. Full time $80,000 - $120,000 per year

    About Delta Intelligent Building Technologies (Canada) Inc.(formerly known as Delta Controls).Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions...

  • Production Manager

    2 weeks ago

    Surrey, BC VV B, Canada Alpha 1 Cabinets Ltd. Full time $60,834 - $80,000 per year

    OverviewWe are seeking a dedicated and experienced Production Manager to oversee our manufacturing operations. The ideal candidate will possess a strong background in production management, with expertise in lean manufacturing and continuous improvement methodologies. This role is crucial for ensuring efficient production processes, maintaining high-quality...

  • Hardware Engineering Manager

    2 days ago

    Surrey, BC VS C, Canada Delta Intelligent Building Technologies (Canada) Inc. Full time

    About Delta Intelligent Building Technologies (Canada) Inc.(formerly known as Delta Controls).Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions...

  • Fulfillment Manager

    7 days ago

    Surrey, BC VS G, Canada Saje Natural Wellness Full time $75,000 - $80,000 per year

    At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization...

  • Digital Product Manager

    1 week ago

    Vancouver, BC VB R, Canada Agents Only Full time $80,000 - $130,000 per year

    Who We AreAgents Only is redefining how companies scale customer experience (CX) and data labeling. We're a next-generation gig management and orchestration platform that connects leading brands with highly motivated at-home talent - delivering speed, quality, and flexibility the traditional model simply can't match.Recently acquired by Teleperformance and...

  • Business Manager

    1 week ago

    Surrey, BC VS N, Canada Prime Asia TV Full time $60,000 - $120,000 per year

    Job OverviewWe are seeking a dynamic and results-driven Business Manager to lead our team and drive the growth of our organization. The ideal candidate will possess a strong background in sales, business development, and project management. This role requires exceptional leadership skills, the ability to supervise effectively, and a keen focus on process...