Digital Product Manager

2 weeks ago

Vancouver BC VB R, Canada Agents Only Full time $80,000 - $130,000 per year

Who We Are

Agents Only is redefining how companies scale customer experience (CX) and data labeling. We're a next-generation gig management and orchestration platform that connects leading brands with highly motivated at-home talent - delivering speed, quality, and flexibility the traditional model simply can't match.

Recently acquired by Teleperformance and operating within , we now combine the agility of a startup with the global reach and stability of a $13B industry leader. It's the best of both worlds: the support of a Fortune 500, with the autonomy and momentum of a fast-moving tech company.

Our cloud platform empowers gig workers with flexibility, daily payouts, instant performance feedback, and real opportunities to grow. For clients, we provide on-demand access to skilled global talent across CX, data labeling, and human-in-the-loop AI use cases - helping them scale faster, smarter, and more efficiently.

We're here to challenge outdated models and build a more modern, transparent, and impactful way of getting work done.

If you want to work in a high-velocity environment where you'll influence product decisions, shape the future of the platform, and still enjoy the backing of a global powerhouse - you'll love it here at Agents Only.

What we'll accomplish together

  • Define and execute on product strategy and roadmap in close collaboration with management, design and engineering.
  • Own features and prototype plans end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
  • Create and execute strategic growth plans with quantified results to scale our product and business and create differentiation.
  • Leverage user research and data analysis to define customer needs and experiences, translate them in clear requirements and iterate rapidly through strategic experiments.
  • Develop and track clear metrics to assess the success and performance of product and team, and support effective decision making.
  • Coordinate and execute as a cross-functional leader and run an efficient build-measure-learn development agile cycle, with clear prioritization criteria.
  • Conduct market and industry analysis to help us shape our course

About You

  • 3+ years of experience as a Digital Product Manager
  • Customer first thinker who thrives in an environment of autonomy
  • History of success developing product strategy and feature roadmaps that drive a balance of key customer and business value for early stage products
  • Experience scaling products through constant learning and experimentation
  • Track record of creating seamless customer journeys using design thinking and agile, iterative product development processes.
  • Strong analytical and problems-solving skills, matched with the ability to tell a story with the data.
  • Experience in assessing product-related data collected from customer feedback and market trends to prioritize product opportunities within the framework of company's business goals
  • An entrepreneurial mind-set and a passion for using emerging technology and data to solve unmet user needs.
  • Be known for getting things done—you love to move things forward, creatively work through challenges or blockers, and make decisions
  • Thrive in fast-paced environments—you're adaptable to changes and comfortable with task-switching, all while remaining exceptionally detail-oriented

Additional Requirements

  • Bachelor's degree or equivalent work experience

Job Type: Full-time

Pay: $80,000.00-$130,000.00 per year

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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