Spa Receptionist
1 week ago
Job Title: Spa Receptionist
Join Our Team
Miraj Hammam Spa is seeking a dedicated and hard-working Spa Receptionist to join our team. As a reputable spa with a large clientele base, we're expanding our hours from 9am-9pm and growing our team.
Our Ideal Candidate:
Possesses superior customer service skills and can mediate situations with a calm and helpful demeanor
Has a minimum of 5 years of customer service or management experience
Can continuously uphold and enhance policies and procedures to ensure a positive experience for employees and customers
Takes initiative and builds sincere relationships with customers
Addresses on-site customer issues effectively
Understands and aligns with our standard of providing exceptional customer experiences
Day-to-Day Operations:
Monitor and respond to company emails, participate in discussions, and offer solutions
Perform multiple roles as needed
Assist with the growth and development of spa management, aesthetician, massage therapists, and other team members
Ensure the highest quality service is provided efficiently and complete job functions daily at the highest level
Understand and align with the Middle Eastern culture and concept of our business model
Maintain brand facility standards
Coordinate systems and manage client reviews, surveys, and concerns within a 24-hour period or less
Schedule:
Must be willing to work opening/closing and weekend shifts
Opening Shift: 8:00 AM - 3:30 PM
Closing Shift: 3:30 PM - 10:00 PM
Opening and Closing shifts will alternate
How to Apply:
Please email your resume to with the subject line:
Spa Reception Application
Please note only resume and cover letters emailed will be reviewed. Thank you
Job Types: Full-time, Part-time, Permanent
Pay: $18.50-$20.00 per hour
Benefits:
- Dental care
- Vision care
Experience:
- Customer service: 5 years (required)
- Sales: 5 years (required)
Work Location: In person
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