Spa Receptionist

7 days ago


Vancouver, Canada Miraj Hammam Spa Full time

Job Title: Spa Receptionist

Join Our Team

Miraj Hammam Spa is seeking a dedicated and hard-working Spa Receptionist to join our team. As a reputable spa with a large clientele base, we're expanding our hours from 9am-9pm and growing our team.
- Possesses superior customer service skills and can mediate situations with a calm and helpful demeanor
- Has a minimum of 5 years of customer service or management experience
- Can continuously uphold and enhance policies and procedures to ensure a positive experience for employees and customers
- Takes initiative and builds sincere relationships with customers
- Addresses on-site customer issues effectively
- Understands and aligns with our standard of providing exceptional customer experiences

Day-to-Day Operations:

- Perform multiple roles as needed
- Assist with the growth and development of spa management, aesthetician, massage therapists, and other team members
- Ensure the highest quality service is provided efficiently and complete job functions daily at the highest level
- Understand and align with the Middle Eastern culture and concept of our business model
- Maintain brand facility standards
- Coordinate systems and manage client reviews, surveys, and concerns within a 24-hour period or less

Schedule:

- Must be willing to work opening/closing and weekend shifts
- Opening Shift: 8:00 AM - 3:30 PM
- Closing Shift: 3:30 PM - 10:00 PM
- Opening and Closing shifts will alternate

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.50-$20.00 per hour

**Benefits**:

- Dental care
- Vision care

**Experience**:

- Customer service: 5 years (required)
- Sales: 5 years (required)

Work Location: In person


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