Office Manager

We're looking for an Office Manager to be at the heart of the Silk & Snow team. This unique position will allow you to work with everyone within the company, be the main point of contact empower you to make a difference in your colleagues' day to day. 

We're looking for someone who can be in the office full-time to fully engage with our team and contribute to a dynamic, collaborative environment

In this role you will:

Office management

• Act as local point of contact and partner for colleagues, respond to requests and identify / resolve issues quickly and effectively
• Ensure on-site functions, including mail, business equipment, food service, janitorial and maintenance staff
• Responsible for ensuring the office is fully compliant with health and safety regulations, creating a safe and secure environment for all employees
• Make sure the shared office spaces, like the lobby, meeting rooms, and kitchen stay tidy and welcoming for everyone
• Order and maintain office, kitchen, cleaning supplies and equipment
• Maintain office efficiency by carrying out planning and execution of equipment procurement, administration systems and office layouts
• Manage meeting room and photoshoot studio schedule, both internally and with external partners

Administration and human resources

• Cultivate a positive office culture that boosts employee morale, enhances service quality, and encourages mindful cost management
• Organize employee events and recognition
• Develop and implement office policies by creating procedures and standards to guide the office's operations
• Provide executive support to the senior management team e.g booking travel or arranging meetings
• Ensure initial training and onboarding of new hires, preparing orientation packages and assisting with other human resources functions

Other responsibilities

• Work with departments in need of extra help; and other reasonably related duties as assigned
• Ad hoc duties as requested

About You:

• 2+ years' experience as Office Manager in a fast-paced environment and / or in hospitality
• Advanced skills in MS Office, specifically in Excel 
• High standards of ethics and confidentiality to handle sensitive information
• Strong communication and analytical skills
• Extremely proactive self-starter with a strong sense of personal accountability and ownership in their work
• Extremely organized and detail oriented with a proven ability to effectively manage and prioritize multiple tasks
• Advanced time management and prioritization skills 
• Ability to handle delicate matters with diplomacy and professionalism, ensuring smooth interactions across all levels
• Ability to maintain confidentiality and exercise discretion
• A positive attitude with an ability to exercise good judgment, show initiative and be proactive

Additional information

Why our team members enjoy working at Silk & Snow:

• We prioritize diversity and inclusivity in our company culture
• Growth opportunities with an emphasis on hiring from within
• You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
• You can access our LifeSpeak learning platform with lots of free courses taught by experts to support your personal and professional development
• We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision. Additionally, we offer paid time off
• Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
• Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
• We foster a healthy work-life balance with our company's supportive environment
• This is not just a job but a CAREER with potential opportunities for growth and advancement