Sales Development Rep

2 weeks ago

Toronto, Ontario, Canada bike Manager Full time $60,000 - $80,000 per year

Job Title

: Sales Development Rep (SDR)

Location

: Remote,
Eastern US or Eastern Canada (EST Hours Only).

Sales Territory

: Americas

Reports to

: Chief Operating Officer

About Bike Reservations Manager (BRM)

At BRM, we're on a mission to transform the bike reservation industry Specifically, we aim to become the trusted reservation platform of the bike industry. As an emerging leader, our cutting-edge SaaS platform is redefining the landscape, offering unmatched simplicity and adaptability. We're proud to empower bike rental and reservation businesses across the globe, significantly enhancing their operational efficiency by up to 80%. With our technology already boasting over $75 million in annual rental revenue and a strong foothold in more than 20 countries.

Role Summary

As a Sales Development Representative (SDR), you will be responsible for managing discovery calls and maintaining the sales pipeline. You will engage with prospective customers to assess their needs, introduce them to BRM, and qualify them for the next stage of the sales process. This role focuses on lead qualification, pipeline organisation, and early-stage prospect engagement rather than full-cycle sales.

You will also perform Sales Demos - but this will require you to have some base product knowledge, which might take up to 1-2 months to fully acquire.

This is a remote position requiring strong communication skills and the ability to manage multiple inbound and outbound prospect interactions efficiently. You will work closely with the Customer Success team to ensure a seamless handover of qualified leads.

Key Responsibilities

  • Monitor and respond to enquiries

from the sales inbox, ensuring potential customers receive timely responses.
- Conduct discovery calls

with potential customers, understanding their needs and introducing them to BRM.
- Qualify leads

based on defined criteria, passing promising prospects to the sales team.
- Manage and maintain the sales pipeline

, ensuring leads are categorised correctly and followed up on in a timely manner.
- Assist with restoring and maintaining pipeline data accuracy

, ensuring that outdated or unqualified leads are removed or re-engaged as necessary.
- Document and track all interactions

with prospects using the CRM system.
- Collaborate with sales leadership

to refine messaging and prospecting strategies.
- Sales Demos

explain the core benefits of our system
- Sales Nurturing

to proactively ensure that your prospects are enabled to access value in our system by showing them (or doing yourself) the next step in their onboarding.
- Outreach / Consultancy

  • to our existing customers to upsell them new products
  • E.g. if doing rental, perhaps they can do repairs?
  • Do an audit of their BRM usage / Customer Booking Page

Ideal Candidate

  • Previous experience in a sales or customer-facing role.
  • Strong communication and interpersonal skills.
  • Highly organised with strong attention to detail.
  • A proactive approach to managing and nurturing leads.
  • Comfortable working in a fast-paced, remote environment.
  • Passion for cycling, outdoor activities, or experience in the bike, ski, or equipment reservation sectors is a plus.

Why Join BRM?

  • Be part of an innovative, growing SaaS company in the cycling industry.
  • Work remotely, in a dynamic team environment.
  • Opportunity to develop your sales career with training and mentorship.
  • Competitive compensation

If you're eager to kickstart your sales career in an exciting and growing industry, apply today to join BRM as an SDR

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