Senior Manager, Business Systems Analysis

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

The role reports to the Sr. Director of Revenue Operations and is responsible for managing all variable compensation systems. This role is based in Waterloo, Canada.  The successful candidate will be highly analytical, detail-oriented, and possess a broad understanding of technical workflows required in processing compensation data.  This manager will lead the various systems analysts responsible for ensuring that variable compensation data is processed accurately and timely. 

Responsibilities include ensuring compensation calculations are accurate, variable compensation and incentive plan design systems implementation, manual data feed processing, and managing technical issues when they arise in Xactly.  In addition, this is a management role leading technical analysts – a portion of the role will be dedicated to ensuring their success, managing performance goals, delivering feedback and delegating/assigning priorities.

A critical success in this role will be the ability to provide efficient support to the wider variable compensation teams, to communicate and work collaboratively with other groups across the global OpenText organization, including HR, Finance, and Sales.

WHAT THE ROLE OFFERS

Ensuring all variable compensation systems and processes function seamlessly, including Xactly, SAP data feeds, and BI warehouse integrations.Collaborating with IT teams and third-party vendors to maintain system integrity and resolve technical issues promptly.Managing automated commission calculations and overseeing accurate execution of monthly cycles.Implementing changes to commission and incentive plan designs in alignment with business objectives.Owning and maintaining variable compensation plan document templates in partnership with HR.Validating monthly commission data to ensure accuracy and prevent errors, system failures, or duplicate records.Leading and performance-managing a team of analysts responsible for operational execution and data integrity.Overseeing manual data feed uploads and ensuring timely, accurate processing within compensation systems.Partnering with Corporate IT, SFDC, and SAP technical teams to confirm system flows and integrations operate correctly.Interpreting commission and incentive plan provisions to guarantee proper implementation and compliance.Investigating complex or unusual compensation cases, collaborating with planning teams to develop creative, approved solutions.Driving system testing, UAT, and validation plans for upstream changes in partnership with IT.Identifying and implementing innovative, efficient solutions, including evaluating new technologies or systems.Acting as the primary point of contact for compensation systems during mergers and acquisitions, ensuring smooth integration.

WHAT YOU NEED TO SUCCEED

Bachelor's Degree or equivalent experience in Business Administration, Financial Analysis, Computer Science, IT, or related technical field.10+ years of experience in business analysis, financial analysis, and/or metrics and reporting.Strong analytical skills with the ability to diagnose problems, design solutions, and manage complex data sets.Exceptional organizational and leadership skills with proven experience managing high-performing teams.Demonstrated ability to collaborate cross-functionally and influence senior stakeholders.Previous experience in sales compensation management strongly preferred.Expertise with Xactly or similar compensation platforms is an asset.

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. 

Join us in our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference. 

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $125,500 - $188,300 CAD; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

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