Automotive Service Advisor

3 days ago

Fort St John BC VJ C, Canada MegMar Maintenance Tirecraft Full time

MegMar / Tirecraft (Fort St John, BC) – We are presently seeking a qualified individual to fill the position of a Service Advisor to be the liaison between our customers and Tire Technicians & Mechanics.

BENEFITS – We offer an excellent Group Benefits package with medical & dental benefits along with short- & long-term disability insurance.

RESPONSIBILITIES:

· Create quotes and sell recommendations to customers based on their needs/wants

· Follow preventative measures and manufactures recommendations for scheduling services & repairs

· Write up work orders for sales and service transactions and present to the technicians

· Take customer calls, telephone requests, write up work orders

· Invoice all products and service sales once complete and process payment immediately

· Handle sales and service at the front counter and on the telephone with a strong focus on facilitating the best possible customer service

· Monitor all service activities to ensure work is completed on a first in – first out basis and that it is completed in a timely manner

· Provide Store Manager with assistance / input concerning product selection and inventory levels for the retail shop

· Complete product adjustments, including manufacture claim forms, on a timely basis

· Maintain product and service displays in a marketable and clean appearance

QUALIFICATIONS:

· Must have Mechanical background

· Previous experience in a leadership position would be an asset

· Previous experience in retail automotive/tire industry

· Valid drivers license

· Computer Literate

· Strong communication skills (verbal & written)

**** SEND RESUME TO ****

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Fort St. John, BC V1J 7C4: reliably commute or plan to relocate before starting work (required)

Experience:

  • service advisor: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • working in auto industry: 1 year (required)

Work Location: In person

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