Customer Service Representative

1 week ago

Victoria BC VA S, Canada Handyman Connection of Victoria Full time

Benefits:

  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Vision insurance

Client Care Representative (Full-Time) – Victoria/Esquimalt

Handyman Connection of Victoria is a well-established, locally owned family business providing home repair and renovation services across Greater Victoria. We are growing and looking to add a Client Care Representative to support our office, customers, and team of skilled craftsmen.

We're looking for someone who is not only excellent with customers, but also comfortable making independent decisions and keeping things moving when management is busy or off-site. If you enjoy being the "go-to person," this role is for you.

What You'll Get

  • $23–$25/hour starting wage (based on experience)
  • Benefits after probation
  • Supportive training and onboarding
  • Positive, family-oriented workplace
  • Consistent daytime schedule (no evenings or weekends)

What You'll Do

  • Provide friendly and professional customer support
  • Schedule appointments and coordinate projects
  • Manage billing, follow-ups, and office tasks
  • Prioritize multiple tasks in a fast-paced environment
  • Use good judgment to resolve issues independently

What You Bring

  • 3–5 years of experience in customer service or office administration
  • Strong communication skills (phone and written)
  • Good Microsoft Office and computer skills
  • Ability to stay organized and self-directed
  • Positive attitude and willingness to pitch in

If you live in Victoria, Esquimalt, View Royal, or Saanich and enjoy working in a busy but friendly office, we'd love to hear from you

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