Business & Marketing Development Manager

6 days ago

Hamilton, Ontario, Canada ServiceMaster Restore of Hamilton Full time

Benefits:
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance


About Our Company
 
ServiceMaster Restore of Hamilton is a franchisee of the 65-year industry leader ServiceMaster Canada. We provide disaster restoration expertise and quality customer service following unfortunate events. offering professional emergency services for fire, water, mold, and other property damage. We are committed to supporting our communities with expert care, compassion, and rapid response. We are seeking a strategic and hands-on Business & Marketing Development Manager to lead our outreach, branding, and relationship-building efforts. For more information, please visit our website at:
 
http://svmrestore-

The Position
We are looking for a full-time Business & Marketing Development Manager, you will play a leadership role in driving company growth, maintaining strategic partnerships, and managing internal and external initiatives. This role requires a proactive, highly organized individual with strong industry awareness and the ability to manage both client-facing initiatives and internal team alignment. You will work closely with our leadership team and project managers to ensure our brand remains top-of-mind across the Hamilton area and beyond.

Key Responsibilities
  • Build and maintain high-level relationships with insurance professionals, adjusters, brokers, and property managers.
  • Conduct quarterly route visits to insurance broker offices.
  • Maintain an up-to-date contact database in the CRM, logging visits, interactions, and follow-ups.
  • Monitor and pursue RFP opportunities with schools, hospitals, government agencies, senior care homes, and large commercial clients.
  • Stay informed on local market activity and upcoming industry changes or events.
  • Represent ServiceMaster at industry functions, local events, and trade shows.
  • Participate in community-focused events to enhance local brand presence. (e.g., parades, Canada Day celebrations).
  • Maintain full visibility into each Project Manager's book of business and assist with job coverage planning.
  • Coordinate Project Manager attendance at key events and ensure proper representation across all outreach efforts.
  • Support the communication and distribution of weekly adjuster-on-call schedules.
  • Act as a liaison between project managers and external stakeholders for business development needs.
  • Plan, promote, and execute all ServiceMaster-hosted events, including CE classes, client appreciate events, and in-house networking sessions.
  • Updating and maintaining Social Media initiatives.
  • Prepare and deliver bi-weekly report to General Manager on the Friday prior to the PM meeting on Tuesdays.
  • Attend weekly meetings with the General Manager to align efforts and share updates (20 minutes).
  Additional Requirements
 
  • Posses a valid Class G Ontario Drivers license with no restrictions
  • Able to operate a company-owned vehicles
  • 3–5 years in marketing, business development, or client management (experience in restoration, insurance, or property management sectors is highly desirable).
  • Demonstrated leadership in managing external relationships and cross-functional teams.
  • Strong written and verbal communication skills.
  • Experience with CRM platforms, digital marketing tools, and MS Office Suite.
  • Highly organized, self-motivated, and comfortable working independently.
  • Willing to take part in on-call rotating schedule
  • Able to work after hours and on Holidays when necessary
  • Willing to submit personal information for a criminal background check
  • Preference will be given to those with IICRC Certification or equivalent; however, we will provide training for the right candidate.
  Compensation and Benefits
  Base pay offered will depend on skills and experience. Additionally, we offer a fully funded benefit package through Group Life.
We would like to thank all who apply; however, only shortlisted candidates will be contacted for an interview.

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