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Spa Receptionist

2 weeks ago

Kelowna BC VY V, Canada Luxe Spa Full time

Job Summary

We are seeking a dynamic and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and assist clients and visitors in a professional manner, ensuring a positive first impression.
  • Manage appointments , both in person and over the phone
  • Handle client check-ins and check-outs
  • Answer questions about our services, products, and spa policies
  • Process payments, and maintain accurate records
  • Keep the front desk area clean and organized
  • Assist with various administrative tasks as needed
  • Other tasks may be assigned as needed

Qualifications:

  • Outgoing, friendly, strong communication and interpersonal skills
  • Organized and detail-oriented
  • Ability to multitask, and work in a fast-paced environment
  • Professional appearance and attitude
  • Team player with the ability to work independently
  • Previous experience in a receptionist or customer service role is an asset
  • Familiarity with scheduling software is a plus

Benefits:

  • Uniform provided
  • Discounts on spa products and services
  • Opportunities for training and career advancements within the company
  • Commission pay and tips

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Expected hours: 35 – 40 per week

Work Location: In person