ServiceNow Administrator

1 week ago

Regina, Saskatchewan, Canada Global Technical Talent, an Inc. 5000 Company Full time $80,000 - $120,000 per year

Primary Job Title:
ServiceNow Administrator

Alternate/Related Job Titles:

  • ServiceNow Developer
  • ITSM Administrator
  • Platform Administrator (ServiceNow)
  • IT Operations Analyst

Location:
Regina, SK

Onsite Flexibility:
Hybrid — 3 days onsite per week

Contract Details:

  • Position Type:
    Contract
  • Contract Duration:
    12 months
  • Start:
    As Soon As Possible

Job Summary:
The
ServiceNow Administrator
will design, develop, and maintain
ServiceNow solutions
that support business operations, enhance IT service delivery, and streamline automation across multiple modules. This role requires strong technical proficiency in
ServiceNow development, configuration, and integration
, along with hands-on experience supporting full lifecycle implementation — from design to deployment.

Key Responsibilities:

  • Design, document, and implement
    ServiceNow solutions and enhancements
    based on business requirements.
  • Develop and configure platform changes using
    scripting and advanced configurations
    .
  • Support all stages of the
    development lifecycle
    (Design, Develop, Test, Deploy, and Maintain).
  • Collaborate with internal stakeholders to gather, analyze, and clarify requirements for technical solutions.
  • Document
    technical decisions, issues, and system enhancements
    for reference and governance.
  • Report project progress and maintain detailed records of development activities and issue resolutions.
  • Assist with troubleshooting and resolving
    technical issues
    within the ServiceNow platform.

Required Experience:

  • 4-5 years of experience
    as a ServiceNow Developer and Administrator managing production environments.
  • Demonstrated expertise with:
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)
  • Performance Analytics
  • ServiceNow Certified System Administrator (CSA)
    certification required.

Nice-to-Have Experience:

  • ServiceNow Certified Application Developer (CAD)
    certification.
  • Experience integrating ServiceNow with
    Active Directory, SCCM, Intune, and Copilot
    .
  • Familiarity with
    Service Hub
    and other ServiceNow extensions.

Required Skills:

  • ServiceNow platform development and administration
  • ITSM/ITOM configuration and process automation
  • Scripting and configuration in ServiceNow

Preferred Skills:

  • Cross-platform integration (AD, SCCM, Intune)
  • Performance Analytics reporting
  • Documentation and lifecycle management

Additional Skills:

  • Collaboration with cross-functional business teams
  • Strong communication and stakeholder management
  • Analytical problem-solving in enterprise IT environments

About the Client:
Leading power supplier operating one of Canada's largest electrical grids, focused on providing
reliable, sustainable, and cost-effective energy solutions
. The organization leverages digital innovation to empower customers with energy insights and is committed to
increasing gender diversity in the skilled trades
.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity

Job Number:

gttca
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