Applications Analyst

Quiénes somos

En Kyndryl diseñamos, construimos, administramos y modernizamos los sistemas tecnológicos esenciales de los que el mundo depende cada día. ¿Por qué trabajar en Kyndryl? Estamos siempre avanzando, siempre nos esforzamos por llegar más lejos en nuestro empeño por construir un mundo más equitativo e inclusivo para nuestros empleados, nuestros clientes y nuestras comunidades.

Función
- Position: Applications Analyst (ServiceNow)
- Bi-Weekly Salary: $2,737.95 - $3,589.24
- Division: Application & Consulting Services
- Manager: Travis Juffinger
- Location: Regina, SK

The position participates in business analysis sessions with customers. The position understands customer requirements, executes programs to meet specifications and assumes ownership of customer satisfaction.

**Responsibilities**:- Implement new forms, workflows and processes within platforms such as ServiceNow.- Collaborating with stakeholders to gather requirements and translate them into technical solutions.- Maintaining technical and user documentation.-
- providing monitoring, improving existing systems and developing new systems.- Developing/costing computing technology solutions for moderately complex client/business needs such as hardware/software, personnel, communications and facilities.- Estimating programming costs and delivery costs.- Assisting in the training of customers or ISM staff on the use of computer systems or related topics.-
- Developing systems design, directing systems implementation and developing methods and procedures.- Analyzing requirements, designing, coding, testing and implementing programs from specifications.

Quién es usted
- Qualifications- University Degree, or diploma from a two year program in Computer Science/Data processing, or an equivalent combination of education, experience and training, plus 5-7 years knowledge of systems concepts.- Good knowledge of computer fundamentals including computer environments and operating systems; compile and execution functions; data structures, formats and storage media; and program languages.-
- Good knowledge of structured analysis, design and programming techniques and demonstrated ability to follow structured design and analyst disciplines.- Good organizational skills with a demonstrated ability to set and achieve more than one concurrent objective reliably.- Good analytical and problem solving skills.- Good oral and written communication skills.- Ability and initiative to learn and use new techniques, products and systems.- Ability to work productively and demonstrate leadership in a team environment.- Good interpersonal skills including a mature and professional attitude demonstrated to clients and employees.- Skills and abilities acceptable to the client.

Key Skills & Abilities
- The following skills and abilities are considered an asset for this position:
- ServiceNow Certified Application Developer.- Certified ServiceNow Associate System administrator with experience in form configuration, workflow administration, and reporting- Experience with ITIL processes and frameworks.- Knowledge of Agile development methodologies.- Investigative, curious, and creative- Ability to present technical material to varied audiences- Excited to learn new material and tackle new problems- Solid customer relationship management and interpersonal skills- Self-driven and team oriented- Experience providing regular maintenance, updates, enhancements, and defect remediation to the ServiceNow ITSM and ITOM platforms- Proficiency in JavaScript/AJAX and SQL- Hands-on experience developing REST server APIs- Good knowledge of HTML, CSS, and Angular- Experience with databases, data analysis- ITIL foundation certified Ser usted mismo

La diversidad es mucho más que lo que parecemos o de dónde venimos, es cómo pensamos y quiénes somos. Recibimos con agrado a personas de todas las culturas, orígenes y experiências. Pero no lo estamos haciendo solos: nuestras Kyndryl Inclusion Networks son solo una de las muchas formas en las que creamos un lugar de trabajo donde todos los empleados de Kyndryl pueden encontrar y proporcionar apoyo y asesoramiento. Este compromiso de acoger a todos en nuestra empresa significa que Kyndryl le da a usted y a todos los que están a su lado, la posibilidad de ser usted mismo en el trabajo, individual y colectivamente, y apoyar la activación de nuestra cultura equitativa. Es lo que conocemos como The Kyndryl Way.

Lo que puede esperar
Con recursos de última generación y clientes de Fortune 100, cada día es una oportunidad para innovar, crear nuevas capacidades, nuevas relaciones, nuevos procesos y nuevo valor. A Kyndryl le interesa su bienestar y se enorgullece de ofrecerle prestaciones con opciones a su elección, que reflejen la diversidad de nuestros empleados y que le apoyen a usted y a su familia en los momentos importantes, sea cual sea el momento de su vida. Nuestros programas de capacitación para empleados le dan acceso a la mejor capacitación