Manager, RFP and Contracts Administration

For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs' laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians' lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada's Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Position Summary:

We're looking for a strategic and detail-oriented leader to manage LifeLabs' end-to-end RFP process- from opportunity identification and bid strategy to proposal development, business casing, and final submission. You'll also oversee contract administration for our Long-Term Care, Retirement Home, and Hospital segments, ensuring timely renewals and effective lifecycle management. This role can be based in Ontario or British Columbia, offering flexibility while collaborating closely with cross-functional teams across the organization.

What You'll Do:

Bid Review:

• Monitor and review bid opportunities on platforms such as MERX, Biddingo, BC Bid, and Ariba, aligning with the Bid Owner on go/no-go recommendations.
• Lead the development of bid strategies for approved RFPs, ensuring clarity, competitiveness, and alignment with business priorities.
• Identify and coordinate the resources needed within the response team to meet submission deadlines.

Manage the Strategic RFP Process:

• Write, assemble, and edit comprehensive RFP responses by collaborating with subject-matter experts and ensuring alignment to the defined strategy.
• Partner with cross-functional stakeholders to validate content accuracy and strengthen proposal competitiveness.
• Communicate bid strategies, key risks, and recommendations to executive-level stakeholders.
• Oversee SME contributions and provide guidance when issues require cross-departmental coordination.
• Lead Post-Bid Debriefs, capturing lessons learned and sharing insights to enhance future submissions.
• Recommend process improvements and explore opportunities to integrate AI-driven efficiencies into the RFP workflow.

Manage Contract Administration:

• Maintain a centralized database of contracts and pricing agreements, ensuring renewals, amendments, and key milestones are proactively managed.
• Prepare and administer contract documents in collaboration with Legal and Sales Account Managers.
• Keep contract trackers up to date and share insights with relevant internal teams to support planning and execution.

What You'll Bring:

• 5–7 years of experience managing complex RFPs, ideally within the healthcare industry.
• A university degree in Business, Health Sciences, Marketing, or a related field.
• A proven track record of writing and editing successful RFP submissions.
• Strong project management skills, with the ability to lead and influence cross-functional teams.
• Excellent interpersonal and communication abilities, including experience engaging with executive stakeholders.
• Solid understanding of public and private procurement processes.
• Demonstrated ability to manage tight timelines and competing priorities with accuracy and composure.
• Experience overseeing contract administration processes and systems.
  
  

Why Join Us?

LifeLabs' compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
 

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs' Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email 

Vaccinations are highly encouraged at LifeLabs'. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today