Medical Receptionist

1 day ago

Kitchener ON NB R, Canada Heritage Park Medical Centre Full time

Job Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong familiarity with electronic medical records, office management, and medical terminology to ensure smooth daily operations within a busy medical or dental office environment.

Responsibilities

  • Greet patients and visitors warmly, creating a welcoming environment at the front desk
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
  • Verify patient information and update electronic medical records using systems -Telus PS Suite
  • Assist with check-in and check-out procedures, including collecting insurance information and payments
  • Coordinate appointment scheduling and reminders to optimize provider schedules
  • Handle administrative tasks such as filing, data entry, and managing correspondence
  • Maintain confidentiality
  • Support office staff with various clerical duties to ensure efficient clinic operations

Experience

  • Prior experience as a dental receptionist or in a medical office setting is highly preferred
  • Proficiency with electronic medical records systems Telus PS suite is preferable
  • Strong knowledge of medical terminology and healthcare administrative procedures
  • Office experience involving front desk responsibilities and multi-line phone systems is essential
  • Excellent organizational skills with the ability to multitask in a fast-paced environment
  • Previous experience working with electronic health records (EHR) platforms is advantageous

This role offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care. The successful candidate will possess excellent communication skills, attention to detail, and a professional demeanor to thrive in this dynamic environment.

Job Type: Part-time

Pay: $21.00-$23.00 per hour

Expected hours: 16 – 20 per week

Benefits:

  • On-site parking

Work Location: In person

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