Restaurant Floor Manager

2 days ago

Thornhill ON LT Y, Canada Tapagria Spanish Tapas Bar Full time $45,000 - $70,000 per year

Tapagria Tapas Restaurant

Tapagria is a vibrant Spanish restaurant in Markham, dedicated to providing guests with authentic Spanish tapas dishes and cocktails in a casual atmosphere. We value hospitality, quality, and a welcoming environment for both our guests and team members. We are looking for a restaurant floor manager overseeing daily operations and to work with our restaurant management team, reporting to the owner.

Job Duties

  • Overseeing daily operations including opening and closing of the restaurant and bar

  • Manage both boh and foh to ensure service standards

  • Attend weekly meetings with the management team and write end of day reports through emails

  • Train and assist in hiring staffs, mainly the foh team

  • Enforce health, safety, and sanitation regulations, and maintain food and service quality standards

  • Manage inventory and place orders when needed

  • Monitor and boost sales

  • Handle customer inquiries, complaints and feedback

  • Work with influencers or media team occasionally for promotions

  • Assist in menu planning and prices

  • Handle private celebrations / corporate events being held at the restaurant and be familiar with our PDR package

  • Basic server duties included: busing tables, cashing, welcoming guests, managing OpenTable, polishing silverware, serving wines etc.

Skills and Qualifications

  • 3+ years as a restaurant manager (floor manager/ foh manager/ daily manager/ operation manager) in an upscale restaurant, preferably a Spanish restaurant

  • Familiar with Spanish cuisine and wines

  • Proven experience in customer service and restaurant management

  • Knowledge in accounting, budgeting and cost control

  • Degree in hospitality/ food and beverage or related major is preferred

  • Passion in Spanish culture and food and beverage industry

  • Ability to work in a fast-paced environment and lead the team

  • Excellent communication and organizational skills

  • Must be able to write professional emails and make professional phone call

  • Proficiency with POS

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

  • Discounted or free food
  • On-site parking

Experience:

  • Restaurant management: 3 years (preferred)

Work Location: In person

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