Business Development Manager

We are hiring a Business Development Manager

Reporting To:

Director, Regional Sales

Full-Time/Part- Time:

Full-time

Posting Date:

December 23, 2025

Closing Date:

January 6, 2025

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:
Office Location:     

66.7
London, Windsor and Sarnia territory
Great location Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes commission, base salary, bonus, benefits, and career advancement opportunities
*Eligibility for benefits is dependent on the terms of employment

The Opportunity
 
The Business Development Manager is responsible for generating sales / volumes and servicing broker clients.

How you will contribute:
 
Sales and Service:

Ensure sound knowledge of First National products, services and technologies as well as competitor's products
Identify and build long term broker relationships, increase broker and overall portfolio volumes, and continuously develop new contacts and volume sources from the broker community
Educate and market both existing and new broker clients on company products and services through various mediums and ensure broker clients always have up‐to‐date marketing packages and brochures
Communicate, educate and sell the benefits of First National to broker clients i.e. what makes the company different, benefits of the company's innovative technology
Create email marketing plans to attract and build new business
Assist in maintaining and improving assigned broker Funding Ratios
Work with brokers to compile broker profiles and co‐develop business plans
Analyze portfolio identifying brokers as high, medium and low producers and create specific sales strategies for each segment
Liaise with the broker and underwriting teams to maintain a comfort level on any service or underwriting issues that may arise
Manage within assigned budgets
Attend various networking events throughout the region inside and outside of normal working hours
Complete special projects and duties as assigned
Adheres to policies/procedures to ensure AML requirements are met, when applicable

Reporting:

Prepare weekly sales logs and appointment schedules with corresponding narrative regarding broker client visits
Compile detailed expense and mileage reports
Prepare quarterly and annual business plans
Attend weekly conference calls with Senior Management to converse on volumes, trends, industry news, issues and strategies

The experience you need:

Good organizational, project management and multi‐tasking skills
Competency in Microsoft Office; capacity to learn new technologies/systems
Excellent communication, presentation and negotiation skills
Proven ability to handle difficult customer situations to maintain customer satisfaction and loyalty
Ability to work independently and in a team environment
Excellent customer service skills, with a high aptitude for building client relationships
Ability to demonstrate initiative, confidence and resilience in everyday situations
University degree preferred, with a focus on Sales or Business and/or equivalent work experience
Minimum of two years' experience in the mortgage industry

Working Environment and Physical Demands Analysis:

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year

The team you'll join:
Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
   
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
 
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
 
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.
 
#FNLOON

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