Manager Business Development and Customer Experience Management

2 weeks ago

Surrey, British Columbia, Canada Mathnasium (ID: 8100301) Full time $19 - $22

If you are result oriented, have exceptional leadership, entrepreneurial and customer skills,  and are eager to work in a position where you can positively impact the students' future, we would love to meet you

Mathnasium, located in South Surrey is hiring a Manager, Business Development and Customer Experience Management to join its team. 

Job Responsibilities:
  • Assist with sales responsibilities, including promptly responding to leads and successfully enrolling students
  • Identifying opportunities for promoting the brand through networking/liasing with the local community
  • Manging the customer (parent and student) exprience from the very first contact/interaction with the brand  
  • Provide exceptional customer service by building relationships with families and communicating student progress
  • Support the Centre Director in administering student assessments and developing student learning plans
  • Lead and coach team members to effectively deliver individualized instruction in a group setting
  • Mentor and support employee development by providing on-the-job training to instructional staff
  • Become proficient with digital educational materials and processes
  • Support the maintenance of a safe and professional learning environment
  • Assist with administrative tasks as needed
Qualifications:
  • Undergraduate degree or higher
  • Solid math skills up to algebra level
  • Experience in sales, as well as customer relation management   
  • Experience in supervisory/leadership roles
  • Ability to cultivate teamwork and balance education and sales responsibilities
  • Excellent interpersonal and organizational skills
  • Eagerness to learn and be trained
  • Proficiency in computer skills

Who We Are:   Across North America and all over the world, Mathnasium Learning Centres are committed to teaching children math so that they understand it, master it, and love it. Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands-on instruction and development — and has changed the lives of children since Why Work with Us:   At Mathnasium of South Surrey, we're passionate about both our students and our employees  We set ourselves apart by providing Assistantr Director's with:
  • A rewarding leadership opportunity to transform the lives of 1st-12th grade students
  • A fun, supportive, and encouraging work culture
  • Opportunities for advancement
  • Continuous training on education, sales, and management best practices
  • All necessary curriculum and instructional tools
All applicants will be required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check. 

Compensation: $ $22.00 per hour

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing Canada, Inc. ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee centre is unique and the franchisee is alone responsible for all employment matters in their centre. If you are hired to work at a centre, the franchisee will be your employer, not Mathnasium.

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