Restaurant Host

Looking for a career change? Join one of Canada's most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton's Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton's is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotel 

The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT, heated indoor pool, and dining options like Atmosphere and Crosswind's Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton's Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

Benefits

• Health, Vision, and Dental Coverage
• Employee Social Events
• On-Site Parking
• Deferred Profit-Sharing Plan
• RRSP
• Onsite Westin WORKOUT
• Career Development
• Discounted Associate Meals
• Hotel Discounts at Marriott Properties worldwide
• Education Reimbursement

Job overview

Welcomes guests to the restaurant and provides fast and courteous service to ensure an enjoyable dining experience and repeat business.

Duties and Responsibilities

• Greets guests promptly and courteously; seats guests ensuring a balanced workload among servers.   Maintain an accurate waiting list as needed.  Alert guests when the table is available.
• Assists Manager or Supervisor with opening tasks such as assigning stations to servers for meal periods and retrieving daily specials.
• Processes take-out orders; may answer room service phone and process room service orders; practices suggestive selling techniques.
• Receives customer payment from servers and processes transactions on the cash register as outlined in the cash and charge procedures; gives correct change; balances cash drawer at the close of shift; completes all opening/closing paperwork; documents void on the void balance sheet.
• May assist bus persons in clearing, cleaning, and setting tables.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance and dress.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards.

QUALIFICATIONS AND REQUIREMENTS

• Basic reading, writing, and math skills and 6 months of cash handling experience or food service preferred. 
• This job requires the ability to perform the following:
• Handling, carrying or lifting items weighing up to 50 pounds. 
• Remain stationary for extended periods.
• Moving about the restaurant 
• Handling food objects, plates, trays, glasses etc. 
• Bending, stooping, kneeling, lifting

 Other:

• Communication skills are utilized a significant amount of time when interacting with guests and waiting for staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc. 
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.