Junior Application Management Analyst

5 days ago

Moncton, New Brunswick, Canada Harbor Full time $60,000 - $90,000 per year

Harbor
is seeking an Analyst to join our
3E Application Management
team within our Legal Technology and Operations (LT+O) practice group. Under general direction from the Service Delivery Team Lead, the Analyst will work closely with a team of skilled individuals from various technical and professional backgrounds, across multiple time zone, to ensure successful client engagements and consistent client satisfaction in both issue resolution and continual improvement tasks.

This is a position that can be hybrid from Moncton, Canada.

Responsibilities:

  • Work to develop and/or improve complex applications which are integrated within the constraints of the framework.
  • As necessary, work with the team and clients to maintain existing applications.
  • Troubleshoot and resolve issues raised by clients.
  • Acquire and maintain a high degree of business domain knowledge and current best practices.
  • Make sure SLAs are adhered to.
  • Undertake installations of various software according to installation packs.
  • Upgrade systems and processes.

Qualifications:

  • Bachelor's degree in computer science, business administration, information systems or equivalent education
  • Object Oriented Programming.
  • Knowledge of VB, C#, SQL, XML, Web Services.
  • Knowledge of Windows Operating System.
  • Strong analytical and problem-solving skills.
  • Understanding of ITIL frameworks.
  • Ability to identify and resolve issues.
  • Ability to think around issues and look at the wider picture.
  • Ability to manage workload to continually deliver excellent results.
  • Self-motivation and learning drive.
  • Ability to communicate effectively, verbally and in writing, with technical, business and management staff.
  • Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities.
  • Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients.
  • Flexibility to adapt to change and to learn and develop new skillsets as required.

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

  • Application Support Analyst

    2 weeks ago

    Moncton, New Brunswick, Canada Doane Grant Thornton LLP Full time $45,000 - $70,000 per year

    Who we areYou know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We...

  • Application Support Analyst

    2 weeks ago

    Moncton, New Brunswick, Canada Doane Grant Thornton Full time $40,000 - $80,000 per year

    Who we areYou know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We...

  • Network Analyst

    2 hours ago

    Moncton, New Brunswick, Canada Gaming Labs Full time

    Who We Are:Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof's work in the security space has been recognized nationally and globally with Microsoft's global Security Partner of the...

  • Junior Title Officer

    6 days ago

    Moncton, New Brunswick, Canada FCT Full time $45,000 - $60,000 per year

    Company SummaryCome work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed  and celebrated.FCT provides industry-leading title insurance, default solutions and other real estate related products and services to...

  • Business Analyst, Cavendish

    4 days ago

    Moncton, New Brunswick, Canada J.D. Irving Full time $60,000 - $90,000 per year

    DescriptionWe are looking for a Business Analyst to join our Business Solutions Group in Moncton, New Brunswick. You don't need to have a technical background to grow into the IT world.  We are looking for a motivated and collaborative individual to drive change. You will enable change within JDI by defining needs and recommending solutions that deliver...

  • Spontaneous application

    4 days ago

    Moncton, New Brunswick, Canada Assumption Life Full time $40,000 - $80,000 per year

    DiscoverThe Opportunity Can't find a job that interest you or there is simply no position available at this time? Submit us your application anywayAt Assumption Life, you will find jobs in various fields: legal services, actuarial services, pricing, strategic partnership, audit, finance, accounting, IT, mortgages, sales and marketing, group and individual...

  • Application Specialist, Midland

    42 minutes ago

    Moncton, New Brunswick, Canada J.D. Irving Full time $50,000 - $80,000 per year

    Description The Application Support Specialist is responsible to support and maintain a variety of Enterprise applications and platforms. You will be the main point of contact for technical expertise and support of solutions. You will triage issues to internal support, vendors, or partners to ensure the solutions are operating effectively.   Now is your...

  • General Application

    2 weeks ago

    Moncton, New Brunswick, Canada Oulton College Full time $40,000 - $60,000 per year

    We are seeking dedicated individuals who are eager to make a lasting impact on students' lives while helping them launch successful careers. If you thrive in a collaborative environment and enjoy working alongside like-minded and passionate colleagues, Oulton College is the perfect place for you For over six decades, Oulton College has been helping students...

  • Senior Analyst Business Development

    4 days ago

    Moncton, New Brunswick, Canada Sysco Canada Inc. Full time $90,000 - $120,000 per year

    Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic...

  • Senior Analyst Business Development

    5 days ago

    Moncton, New Brunswick, Canada Sysco Full time $90,000 - $120,000 per year

    JOB DESCRIPTIONPurposeThe Senior Analyst, Business Development drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract negotiation. This role utilizes Sysco's Salesforce platform, employs a team-selling approach, and collaborates with cross-functional teams to...