Operations & HR Manager

1 day ago

Leduc AB TE L, Canada No Bull RV Full time US$80,000 - US$120,000 per year

Operations & HR Manager

No Bull RV Sales is a fast-moving, no-nonsense used RV dealership. We're looking for an Operations & HR Manager who can keep the business running smoothly, lead staff, manage performance, organize our systems, and act as the owner's right hand.

This role carries real authority — when you speak, you represent ownership. You're not just pushing paper; you are improving systems, enforcing standards, and keeping people accountable.

What You'll Do

Operations & Office Management

  • Run day-to-day office operations with efficiency and consistency
  • Organize documents, files, and administrative systems
  • Keep tasks, deadlines, and priorities moving forward

HR, People, and Policy

  • Manage onboarding, HR documentation, and compliance
  • Maintain employee files, time-off tracking, and performance records
  • Own and enforce company policies and procedures
  • Investigate performance issues and address them early and directly

Performance Management & Leadership

  • Manage direct reports with hands-on coaching, accountability, and support
  • Conduct regular 1:1s, provide feedback, and set clear expectations
  • Lead performance reviews (process, scheduling, documentation, follow-up)
  • Identify training needs and skills gaps, and build plans to close them
  • Ensure consistent follow-through on standards and commitments

Technology, Systems & Light IT

  • Manage software, systems, user accounts, and passwords
  • Troubleshoot basic IT issues and coordinate with vendors when needed
  • Improve digital workflows, file structures, and data organization
  • Be our "computer guru" for efficiency, organization, and problem solving

Executive Support to Owner

  • Assist with scheduling, prioritization, and communication
  • Prepare documents, reports, and summaries
  • Communicate direction and decisions on owner's behalf

What You Bring

  • Strong organizational and documentation skills
  • Confident communicator who can be direct, clear, and professional
  • Experience managing people and performance
  • HR administration experience preferred
  • Tech-savvy: systems, software, troubleshooting, optimization
  • Ability to enforce standards without drama
  • Calm, assertive, and solution-oriented

You don't avoid difficult conversations — you handle them early, fairly, and professionally.

What Success Looks Like

  • Staff understand expectations and are held accountable
  • Systems are organized and efficient
  • Issues resolved quickly and professionally
  • Less operational friction across the business
  • Owner supported and freed up to focus on growth

Why Work With Us

  • Stable, straightforward business with loyal customers
  • Real influence and ownership over how work gets done.

This isn't a junior admin job. It's for someone who loves structure, clarity, and getting things done.

Who Will Thrive Here

  • Organized, proactive problem-solver
  • Skilled with technology and systems
  • Comfortable leading people and holding them accountable
  • Thrives in a fast-moving, direct environment

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

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