General Manager

4 days ago

Brampton, Ontario, Canada All Railings Div D.F.L. Fabrication Ltd. Full time

Role Purpose

The General Manager is accountable for leading the day-to-day performance and long-term growth of the organization. This includes oversight of Operations, Production, Project Delivery, and cross-functional coordination with Sales, Design/Engineering, and Finance. The GM ensures profitability, efficiency, safety, and customer satisfaction are consistently achieved while fostering a culture of accountability, clarity, and trust.

Key Responsibilities

Operational Leadership

  • Lead production, installation, and project execution across business units and regions.
  • Translate strategic objectives from senior leadership into actionable operational plans.
  • Ensure timelines, budgets, and quality standards are consistently met.
  • Champion continuous improvement to enhance workflow, cost efficiency, and throughput.
  • Oversee facility operations, equipment, and resource utilization.

People & Culture

  • Lead and mentor department heads and supervisors to build a culture of ownership and results.
  • Partner with HR on performance management, workforce planning, and safety programs.
  • Uphold regulatory and company safety standards.
  • Empower teams to make informed, data-driven decisions.
  • Promote alignment between office, plant, and field operations.

Financial Management

  • Manage divisional budgets and overall profitability targets.
  • Collaborate with Finance to forecast, control costs, and identify efficiency opportunities.
  • Monitor KPIs including project costs, productivity, and resource utilization.
  • Approve major purchasing and vendor agreements in line with company policies.

Strategic Alignment

  • Contribute to long-term operational and growth strategies.
  • Support expansion or improvement initiatives through readiness planning and change management.
  • Participate in leadership meetings, presenting results and recommendations.
  • Drive coordination between Sales, Design, and Production for efficient delivery.
  • Support system and process enhancements that improve business performance.

Customer & Stakeholder Management

  • Ensure client satisfaction through timely, high-quality project delivery.
  • Address escalations or issues related to scheduling, quality, or service.
  • Build and maintain strong relationships with key partners, vendors, and stakeholders.

Qualifications

  • Bachelor's degree in Business, Operations, Engineering, or related field (MBA preferred).
  • 10+ years of progressive leadership experience in manufacturing, construction, or industrial settings.
  • Proven ability to manage complex operations and lead teams through change.
  • Strong financial literacy with demonstrated success improving profitability.
  • Excellent communication, strategic thinking, and leadership skills.

Core Competencies

  • Strategic Thinking & Execution
  • Leadership & Accountability
  • Operational Excellence
  • Financial Acumen
  • Collaboration & Communication
  • Safety & Compliance Focus
  • Change Management

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