Temporary Dispatcher

1 day ago

Calgary, Alberta, Canada WASH Full time $45,000 - $55,000 per year

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture.  If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you.  We invite you to bring your passion and experience to our team

The Dispatcher schedules and dispatches work crews, equipment and vehicles for repair service, laundry room problems, customer issues, and/or installation of laundry machines and ancillary equipment. The Dispatcher monitors open service ticket activity to ensure proper technician assignment and the timely completion of service request. The position entails communicating (written and orally) with various managers, supervisors, sales representatives and customers to ensure the timely response to internal and external customer requests. The ideal candidate is a team player that possesses a friendly and enthusiastic attitude towards all customers while remaining consistent and thorough with all ticket investigations.

Responsibilities:
Utilize company dispatching software to establish service zones, technician skill set assignments, technician schedules, vehicle assignments, service group/branch dynamics and service ticket point assignments.
Ensure proper operation of dispatch routing software to automatically and manually assign open tickets to Service Technicians, while also monitoring the various stages of a service tickets.
Monitor open service ticket activity to ensure proper technician assignment and the timely completion of service tickets.
Effectively communicate with internal and external customers via the telephone or email to provide accurate and vital information required to make the correct business decisions.
Identify and cancel duplicate call and service tickets.
Ensure and process timely completion of Parts Carry-Overs & Mark-Outs.
Create and distribute Daily Dispatch Summary Report and other dispatch related reports.
Coordinate and communicate necessary follow-up on service issues and problematic locations with the Dispatch team, mobile crews and other departments.
Provide technical support to field Service Technicians, helping them properly operate company issued mobile handheld device (portable PC) and/or company issued cellular telephone.

Requirements:

  • High School Diploma or GED
  • Strong customer service skills
  • 1-2 years' dispatch experience
  • Strong computer skills
  • Ability to type 40-60 words per minute
  • Strong written and verbal communication skills
  • Bilingual (English and Spanish) skills are a plus, but not required
  • Ability to read and comprehend geographic and mapping software tools

  • Administrative Support VI

    6 days ago

    Calgary, Alberta, Canada Alberta Health Services Full time $30,990 - $37,700 per year

    Your Opportunity:Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI), the Switchboard's Team Leader supports the essential service, switchboard team in a dynamic environment that is the initial point of contact for AHS Calgary Zone and Inhouse dispatch for the Emergency Response Teams. Responsible for managing, creating...

  • Emergency Coordinator

    6 days ago

    Calgary, Alberta, Canada Pure Restoration Inc. Full time $50,000 - $75,000 per year

    About Us:PURE Restoration is a full-spectrum disaster restoration and reconstruction company serving residential and commercial clients, property management companies, and the insurance industry. We pride ourselves on delivering comprehensive and responsive service to help our clients recover from unexpected property damage.We are currently seeking a highly...

  • Business Analyst

    2 weeks ago

    Calgary, Alberta, Canada City of Calgary Full time $60,000 - $90,000 per year

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer...

  • Campus Administrative Assistant

    4 days ago

    Calgary, Alberta, Canada Foundations for the Future Charter Academy Full time $30,000 - $75,000 per year

    Campus Administrative Assistant – 1.0 FTE – TemporaryNorth High School CampusLocated in Calgary, Foundations for the Future Charter Academy (FFCA) is the largestpublic charter school in Alberta, soon to be serving over 4000 students in eightcampuses throughout the city. We offer educational programming through a DistinctiveTeaching and Learning Framework...

  • Lead Estimator

    2 weeks ago

    Calgary, Alberta, Canada TS supplies Full time $80,000 - $105,000 per year

    Job Title: Lead Estimator – Earthworks & CivilLocation: Calgary, Alberta (with travel to site as required)Reports to: VP Construction ServicesDivision: Construction Services (Excavation Demolition Trenching Backfill)About UsTotal Site Supplies is a one-stop partner for construction and event site services—handling everything from excavation, demolition...

  • Dispatch & Logistics Administrator

    2 weeks ago

    Calgary, Canada Equation Staffing Solutions Full time

    Our client, a dynamic and rapidly growing organization based in the North East of Calgary, is seeking a highly organized and proactive Dispatch & Logistics Administrator to join their collaborative team on an ongoing temporary basis. This is a unique opportunity to be part of a purpose-driven company that plays a critical role in providing safe and...

  • Dispatch & Logistics Administrator

    2 weeks ago

    Calgary, Canada Equation Staffing Solutions Full time

    Our client, a dynamic and rapidly growing organization based in the North East of Calgary, is seeking a highly organized and proactive Dispatch & Logistics Administrator to join their collaborative team on an ongoing temporary basis. This is a unique opportunity to be part of a purpose-driven company that plays a critical role in providing safe and...

  • Transportation dispatch

    5 days ago

    Calgary, Canada Randstad Canada Full time

    Are you an organized and dynamic communicator with expertise in transportation or logistics? Randstad, a global leader in talent solutions, is actively recruiting skilled transportation dispatch and customer service professionals for temporary and permanent opportunities. You will manage customer inquiries, coordinate shipments, and ensure the smooth...

  • transportation dispatch

    4 weeks ago

    calgary, Canada Randstad Full time

    Are you an organized and dynamic communicator with expertise in transportation or logistics? Randstad, a global leader in talent solutions, is actively recruiting skilled transportation dispatch and customer service professionals for temporary and permanent opportunities. You will manage customer inquiries, coordinate shipments, and ensure the smooth...

  • Fast-Paced Dispatch

    3 weeks ago

    Calgary, Canada IS2 Staffing Services Full time

    A logistics staffing agency in Calgary is seeking a Dispatch & Logistics Coordinator who thrives in a fast-paced environment. You will coordinate driver schedules, ensure timely deliveries, and support logistics planning. Candidates with a problem-solving attitude and strong communication skills are encouraged to apply, as training is provided. This role...

  • Fast-Paced Dispatch

    3 weeks ago

    Calgary, Canada IS2 Staffing Services Full time

    A logistics staffing agency in Calgary is seeking a Dispatch & Logistics Coordinator who thrives in a fast-paced environment. You will coordinate driver schedules, ensure timely deliveries, and support logistics planning. Candidates with a problem-solving attitude and strong communication skills are encouraged to apply, as training is provided. This role...

  • Wildfire Dispatch Supervisor

    3 weeks ago

    Calgary, Canada Government of Alberta Full time

    Job Information Job Title: Wildfire Dispatch Supervisor Job Requisition ID: 73522 Ministry: Forestry and Parks Location: Slave Lake Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: Open until suitable candidate found Classification: Administration 1 Salary: $2,119.66 to...

  • Dispatch & Logistics Coordinator in Calgary | $27/hour (2025-10-29)

    3 weeks ago

    Calgary, Canada IS2 Staffing Services Full time

    IS2 Workforce Solutions is looking for Dispatch & Logistics Coordinators! Are you quick on your feet, love solving problems, and thrive when the pace picks up? If keeping operations on track and working with a reliable, high-energy team excites you, this is your chance!Job Types: Temporary to PermanentPay Rate: $27/ hourSchedule: Monday–Friday, with...

  • Dispatch & Logistics Coordinator in Calgary | $27/hour (2025-11-11)

    3 weeks ago

    Calgary, Canada IS2 Staffing Services Full time

    IS2 Workforce Solutions is looking for Dispatch & Logistics Coordinators! Are you quick on your feet, love solving problems, and thrive when the pace picks up? If keeping operations on track and working with a reliable, high-energy team excites you, this is your chance!Job Types: Temporary to PermanentPay Rate: $27/ hourSchedule: Monday–Friday, with...

  • Dispatch & Logistics Coordinator in Calgary | $27/hour (2025-11-26)

    5 days ago

    Calgary, Canada IS2 Staffing Services Full time

    IS2 Workforce Solutions is looking for Dispatch & Logistics Coordinators! Are you quick on your feet, love solving problems, and thrive when the pace picks up? If keeping operations on track and working with a reliable, high-energy team excites you, this is your chance!Job Types: Temporary to PermanentPay Rate: $27/ hourSchedule: Monday–Friday, with...