Telephone Service

1 week ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Telephone Service and Dispatch Operator, you will respond to service requests from business units and provide 24/7 monitoring and support to City personnel and facilities. Primary duties include:

- Review a large number of 3-1-1 Customer Service Requests.
- Dispatch service requests to the appropriate field crew or agency for action.
- Work with Tri-Services in some emergency situations to arrange for barricades and other traffic control devices.
- Monitor several alarm systems.
- Enter data in an accurate manner.
- Operate the Advanced Traveller Information System (ATIS) and the traffic advisory radio.
- Monitor and operate the various systems at the Roads Operations Centre (traffic cameras, electronic message boards, and other systems).

**Qualifications**
- A High School Diploma or equivalency (e.g. GED).
- At least 2 years of experience in a communication, call centre, or dispatch-related field.
- Basic proficiency with Microsoft Office (Word, Outlook, and Excel).
- Preference will be given to applicants with experience operating the 3-1-1 Customer Service Request (CSR) Motorola system and Hansen software.
- Excellent communication skills, strong interpersonal and organizational skills, and ability to work in a demanding environment.

**Pre-employment Requirements**
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Mobility
- Position Type: 1 Temporary Part-time (up to 10 months)
- Location: 2808 Spiller Road SE
- Compensation: Pay Grade 6 $32.24 - 43.12 per hour (2024 Rates)
- Days of Work: 12 hour shift with variable schedule based on operational needs (24/7 operation)
- Hours of work: 20 hour work week
- Audience: Internal/External
- Job ID #: 310594

  • Cellular Telephone Technician

    7 days ago

    Calgary, Canada Technology Expert Inc oa Apple Expert Full time

    Job Title: Cellular Telephone Technician Salary: $37.50 / hour for 30 to 35 Hours / Week Vacancies : 1 Employer : Technology Expert Inc o/a Apple Expert Location: Street SW Calgary, AB T3C 1C9 Terms of Employment Permanent, Full time Start date: As soon as possible Employment groups: Youth, Indigenous people, Newcomers to Canada Overview Languages English...

  • cellular telephone technician

    12 hours ago

    Calgary, AB TC C, Canada APPLE EXPERT Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsTasksInspect and test cable signals and associated equipmentInspect trunking systemsRepair cable signalsInstall, arrange, remove and maintain telephone equipment, wiring and associated hardwareRepair or replace defective telephone equipmentComplete and maintain test...

  • Administrative Assistant

    22 hours ago

    Calgary, Canada Midas Auto Service. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - **Tasks**: - Determine and establish office procedures and routines - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Compile data, statistics and other information - Order office supplies and maintain inventory - Greet people and direct...

  • Administrative Assistant

    1 week ago

    Calgary, Canada Stu-view Overseas Service Calgary Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Compile data, statistics and other information - Greet people and direct them to contacts or service...

  • Administrative Assistant

    4 days ago

    Calgary, Canada Lorna's Home And Garden Service Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Record and prepare minutes of meetings, seminars and conferences - Determine and establish office procedures and routines - Schedule and confirm appointments - Answer telephone and relay...

  • Part-time Weekend Receptionist

    4 days ago

    Calgary, Canada Calgary, AB - Calgary Service Centre Full time

    Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties. **JOB RESPONSIBILITIES** - Greets guests and visitors, offering assistance when entering the building - Notifies staff members...

  • Customer Service Representative

    1 week ago

    Calgary, Canada Alberta Home Services Full time

    Alberta Home Services is currently in search of Customer Service / Sales Representatives to join our 16 year Consumer's Choice Award winning team! We are seeking a part time employee, potentially moving to full time. Established in 1986, we are an exciting, growing and environmentally conscious company with an A+ rating with the Better Business...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Alberta Home Services Full time

    Alberta Home Services is currently in search of Customer Service / Sales Representatives to join our 16 year Consumer's Choice Award winning team! We are seeking a part time employee, potentially moving to full time. Established in 1986, we are an exciting, growing and environmentally conscious company with an A+ rating with the Better Business...

  • Customer Service Representative

    4 days ago

    Calgary, Alberta, Canada Wesco Full time

    We are seeking a Customer Service Representative to join our team in Calgary As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information...

  • Customer Service Specialist – Customer Services Contact Centre

    2 weeks ago

    Calgary, Canada ABC Benefits Corporation Full time

    Customer Service Specialist – Customer Services Contact Centre page is loaded## Customer Service Specialist – Customer Services Contact Centrelocations: Work From Home: Albertatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 17, 2026 (14 days left to apply)job requisition id: R1042Alberta Blue Cross is an...