Clinic Receptionist

1 day ago

Edmonton AB TH P, Canada ATMA-Cena Psychedelics Healthcare Solutions Full time

Join Our Team at ATMA CENA

At ATMA CENA, we are transforming mental health care through innovative, client-centered approaches. Our licensed clinics provide safe, welcoming, and professional environments where individuals can access cutting-edge therapies to support their healing and well-being.

We are currently seeking a Clinic Receptionist to join our growing team. This role is the first point of contact for our clients and plays a key part in creating a warm, professional, and organized clinic experience. The Clinic Receptionist supports both clients and staff by managing front-desk operations, coordinating schedules, and ensuring smooth day-to-day clinic flow.

Why Join ATMA CENA?

  • Be part of an innovative mental health clinic advancing psychedelic-assisted therapy.
  • Work in a supportive, values-driven, and forward-thinking clinical environment.
  • Opportunities for professional development and continued learning.

Qualifications & Experience

Education

  • Minimum: High School Diploma.
  • Preferred: Certificate, Diploma, or Bachelor's Degree in a related field such as Healthcare Administration, Business Administration, Psychology, or Public Health.

Experience

  • Minimum of 2 years in healthcare administration, clinic reception, or related roles.
  • Experience in mental health or community health settings strongly preferred.
  • Familiarity with psychedelic-assisted therapy or related healthcare practices is an asset.

Certifications & Training

  • Knowledge of healthcare compliance, privacy regulations, and clinic operations.
  • Training in mental health or psychedelic-assisted therapy is beneficial.

Key Responsibilities

Client & Patient Support

  • Greet and assist patients and visitors, providing a warm and professional front-line experience.
  • Support patient intake, scheduling, chart creation, and data entry into the EMR (Jane).
  • Maintain up-to-date and accurate patient records while ensuring confidentiality and compliance.

Clinic & Staff Coordination

  • Coordinate staff schedules, appointments, and task delegation.
  • Provide logistical and operational support to therapists, psychiatrists, nurses, and other healthcare professionals.
  • Manage inventory, supply orders, and vendor coordination.

Technology & Administration

  • Operate and provide basic support for electronic medical records and clinic systems (Jane EMR).
  • Support billing processes, point-of-sale transactions, invoice processing, and financial documentation.
  • Maintain clinic cleanliness, orderliness, and adherence to safety and regulatory standards.

Operational Support

  • Ensure clinic workflow aligns with daily goals and the organization's mission.
  • Assist with emergency preparedness protocols and staff training.
  • Contribute to quality improvement and cost-efficiency initiatives.

Key Skills & Attributes

  • Strong interpersonal, written, and verbal communication skills.
  • Excellent organizational and time-management abilities.
  • High attention to detail and accuracy.
  • Proficient in EMR systems and office software.
  • Ability to lift up to 50 lbs and support facility operations.
  • Adaptable, proactive, and team-oriented.

ATMA CENA Psychedelic Healthcare Solutions Inc. is an equal opportunity employer. We welcome applications from individuals of all backgrounds and are committed to creating an inclusive environment for all employees.

Job Type: Casual

Pay: $18.00-$24.00 per hour

Benefits:

  • Flexible schedule
  • On-site parking

Work Location: In person

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