Receptionist for Medical Clinic in Eastwood/delton

5 days ago

Edmonton, Canada Hope Medical Clinic Full time

**About us**

The Hope Medical Clinic was established in 1993 and serves the high-needs communities of Delton, Eastwood and Elmwood Par in Edmonton. The clinic’s patient population includes immigrants, low income families, persons with disabilities and addictions, many of whom require much complex care. We are a team of physicians and health care staff who are committed to the total well-being of all who come through our doors, with the aim of providing holistic longitudinal primary care in all aspects of physical, emotional, mental and spiritual health to our patients.

Our office is seeking a hard-working, quick-learning individual to join our team as a Receptionist. We are looking particular for a bilingual Cantonese/English speaker given we have a large Chinese immigrant population that comes to our clinic. Responsibilities of this position include:

- answering phones and greeting patients
- utilizing an electronic medical record (Healthquest EMR)
- booking appointments
- sorting incoming faxes and sending outgoing faxes
- shredding documents
- performing day-to-day administrative duties
- participate in team meetings and annual review
- rooming patients, documenting vitals and reason for visit
- cleaning waiting and examining rooms as needed

**Requirements**:

- Reliably able to commute to and arrive punctually at our clinic in Eastwood/Delton area
- Spoken Cantonese proficiency. Complete English proficiency
- Fast typist and familiarity with computers
- Ability to handle high paced, stressful environments
- Hard-working and takes initiative to become a part of the clinic's success.
- Keen to learn and open to feedback
- Caring attitude towards the well-being of our patients
- Full time availability, Mon-Fri, 9:30-5:30pm, with potential to become a permanent position

**Salary**: From $17.00 per hour

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Day shift
- No weekends

Application question(s):

- How many words per minute do you type?
- Would you be available to work Monday to Friday between 9:30am-5:30pm for the long run? (40 hours/week)
- Our clinic's clients often come from difficult situations and can be challenging. How would you handle an upset patient who is raising their voice at the front counter?
- We are a small clinic, and no one micro-manages our employees' days. In periods of time when there are no patients in our waiting room or phone calls to handle, what would you do?

Work Location: One location

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