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Grievance and Adjudication Officer, Ottawa
8 hours ago
Vacancy Status: Existing Vacancy
Branch: Representation and Legal Service
Section: Representation
Employment Type: Indeterminate
Linguistic Requirement: Bilingual (English, French)
Global Linguistic Level: B2
Salary: $118,293 to $133,145 + $1, Bilingual Allowance)
Location: Ottawa Headquarters
Category of applicants: Internal; Membership; Public
Closing Date: 02/12/2026
Employment Equity Designation: As a result of the PSAC Workforce and Availability Analysis and in accordance with the PSAC Employment Equity Plan, preference for this position will be given to a qualified person from one of the following groups: Racially Visible
Who are we?Founded in 1966, the Public Service Alliance of Canada represents 245,000 workers in every province and territory in Canada and in locations around the world. PSAC is headquartered in Ottawa with regional offices across the country. PSAC strives to enhance its members' quality of life and has been at the forefront of significant and successful campaigns for workplace and human rights. Learn more about our victories.
We will support your mental and physical health with:- Flexible work arrangements (hybrid employees may have their own dedicated workstations).
- Group benefits (health, dental, life insurance, disability insurance, employee and family assistance), such as $7,500 for mental health professionals, that are 100% paid by the employer. Defined benefit pension plan (50/50 contribution from you and us).
- Three weeks' vacation to start, plus extra paid leave to support your wellness.
- Generous support for your professional growth and career development.
- $800 per year recreation allowance
Under the direction of the Senior Grievance and Adjudication Officer, Representation Section, the position is responsible for:
- Representing the PSAC and/or members before various boards or administrative tribunals and arbitrators as well as through mediation or similar processes;
- Providing advice and guidance to Component and PSAC officers in the interpretation and application of various legislation and regulations;
- Providing interpretation of the collective agreement, and recommending or drafting changes;
- Providing advice, guidance and assistance in the preparation and presentation of grievances;
- Analyzing cases unresolved at the final level of the grievance process;
- Researching and preparing grievance cases to be presented at adjudication / arbitration and acts as advocate for the grievor;
- Negotiating grievance settlements with various employers to obviate the need for a formal hearing;
Education/Experience
- Knowledge and experience in the field of labour relations with progressive responsibility in the application of labour law in the interpreting of collective agreements and legal texts and in making representation before administrative tribunals or courts of law.
- Knowledge of acts and regulations, policies and practices which govern the employer‑employee relationship;
- Thorough knowledge and understanding of the practices and principles of the labour movement.
- Ability to research case law, interview witnesses from various backgrounds and impart to others the meaning and effect of the language and construction of statutes, regulations and collective agreements, and to argue cases before administrative tribunals;
- Ability to plan, organize and coordinate the preparation of various cases in a dynamic and changing work environment that requires critical analytical and logical thinking to provide solutions to problems;
- Ability to innovate and take the initiative in the process of grievance resolution;
- Ability to communicate orally and in writing at a high level in English;
- Ability to work independently with a minimum of supervision;
- Ability to understand, influence and serve the membership of a union.
- Understanding and commitment to trade union, equity principles and social activism.
- Second language level indicated above is based on the Common European Framework of Reference for Languages (CEFR). Preferred candidates may have their second language skills assessed as part of the hiring process. However, valid federal government SLE results can be used toward this.
- PSAC welcomes applications from candidates with diverse and international experience.
- PSAC does not use Artificial Intelligence (AI) to screen, assess, or select candidates.
- Interviewed candidates will be notified of the hiring decision within 45 days of their final interview
- While we appreciate all the candidates' interest, only those considered in the process will be contacted.
- A full job description is available upon request.
NOTES:
Internal applicants should submit their résumé online through HRMS.
Indeterminate PSAC employees who meet the qualifications of this position can request a transfer in accordance with the relevant collective agreement by submitting an application on or before the closing date. Please upload a cover letter indicating that you are requesting a transfer as well as a resume in your candidate profile (if not previously done) and indicate "Yes" under "Employment Information".
Employment Equity at PSAC is focused on five groups: women, Indigenous peoples, racialized persons, persons with disabilities, and the 2SLGBTQIA+ community. If you belong to one or more of these groups, please consider responding to the voluntary employment equity section of the online application.
All individual information collected from this questionnaire will be kept strictly confidential.
In many cases, you may identify in more than one designated group. For example, you may identify yourself as an Indigenous person and a person with a disability and a woman.
False declarations will be taken seriously and may prompt an investigation or further actions, as necessary.
Please contact - to obtain this questionnaire in an alternate format (e.g., large print), should you need more information, or require assistance in completing this questionnaire.
For accommodation needs or to obtain a copy of the documents in alternate format, please email -
