Veterinary Assistant/Receptionist

2 weeks ago

Fernie BC, Canada Fernie Veterinary Services Full time $40,000 - $48,000 per year

Fernie Veterinary Services is looking for a compassionate, organized, and service-oriented Veterinary Assistant / Veterinary Receptionist to join our team. This dual-role position is essential to our clinic's success, supporting both front-desk operations and patient care.

Key Responsibilities:

Veterinary Receptionist Duties

  • Greet clients and handle inquiries by phone, online, and in person with professionalism and empathy
  • Triage patients and schedule appointments based on urgency and availability
  • Manage patient records, process invoices and payments, and perform daily cash reconciliations
  • Educate clients on services, treatments, and over-the-counter products

Veterinary Assistant Duties

  • Assist veterinarians and technicians with exams, treatments, and procedures
  • Provide general animal care, including feeding, grooming, walks, and monitoring post-surgical recovery
  • Safely restrain animals and soothe those that are fearful or distressed
  • Maintain a clean, sanitized clinic environment and sterilize surgical equipment
  • Support inventory, ordering, and restocking efforts

What We're Looking For

  • High school diploma or equivalent (Veterinary Assistant or Medical Office Assistant education is an asset)
  • Customer service experience (required); animal care or veterinary experience is a strong asset
  • Comfortable working in a clinical setting, including euthanasia support and post-mortem care
  • Proficiency with computers and software (MS Office, Outlook; AviMark experience is an asset)
  • Strong communication, conflict resolution, and multitasking skills
  • Team player with a positive attitude, initiative, and a calm demeanor under pressure

If you're dedicated to delivering high-quality animal care and exceptional client service, we'd love to hear from you.

To Apply: Submit your resume to

Job Types: Full-time, Part-time

Pay: $20.00-$22.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Work Location: In person

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