Veterinary Receptionist

2 weeks ago

Pemberton BC, Canada Pemberton Veterinary Hospital Full time

Veterinary Receptionist – Pemberton Veterinary Hospital

Location: Pemberton, BC

Employment Type: Full-Time

Start Date: ASAP

Compensation: Competitive hourly wage based on experience + benefits

About Us:

Pemberton Veterinary Hospital is a full-service mixed animal practice proudly serving the Pemberton Valley and surrounding communities. We care for both small and large animals, offering personalized, compassionate service to every client and patient.

Our reception team is the heart of the clinic—greeting clients, coordinating care, and ensuring every visit runs smoothly.

What You'll Do:

As a Veterinary Receptionist, you will:

  • Welcome clients and patients with warmth and professionalism
  • Answer calls, respond to inquiries, and schedule appointments
  • Process payments and maintain accurate client and patient records
  • Communicate clearly with clients about services, instructions, and follow-ups
  • Assist with prescription pickups and review instructions under veterinary guidance
  • Support administrative tasks such as emails, filing, and invoicing
  • Keep the reception area calm, organized, and inviting
  • Collaborate with the clinical team to ensure a seamless client experience

What We're Looking For:

  • Minimum 1 year of customer service experience (veterinary or medical setting preferred)
  • Veterinary receptionist training or education is an asset, but not required
  • Strong communication, multitasking, and computer skills
  • Calm, compassionate, and confident—even under pressure
  • A team player with a positive attitude and strong work ethic
  • Passion for animals and client service

Why You'll Love This Job – and Pemberton:

  • Work in a supportive, positive team environment that values growth and community
  • Just 30 minutes north of Whistler with endless opportunities for hiking, biking, skiing, and enjoying nature
  • Combine meaningful work with an incredible outdoor lifestyle

What We Offer:

  • Competitive hourly wage based on experience
  • Extended health and dental benefits for full-time employees
  • Staff discounts on veterinary services and products
  • Opportunities to grow into clinical support roles
  • A supportive, friendly, and collaborative team

Apply Now:

If you're organized, friendly, and passionate about helping pets and their owners, we want to hear from you

Send your resume and cover letter to:

Holly Marko, Hospital Manager –

Learn more about us:

Job Types: Full-time, Permanent

Pay: $25.00-$27.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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