Team Manager

Alberta Blue Cross is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We're committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross means having a career where you'll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:
Alberta Blue Cross is seeking a driven and results-oriented Team Manager, Group Sales (Direct) to lead our go-to-market strategy for the Small and Medium Business segment. Reporting to the Manager, Group Sales & Lead Generation, you'll play a critical role in driving growth, deepening customer engagement, and strengthening our presence in the Alberta market.

As a people-focused leader, you will inspire and guide a high-performing sales team, foster key client relationships, and champion strategic initiatives across acquisition, upsell, cross-sell, and retention. Your efforts will support Alberta Blue Cross in becoming the trusted partner for small and medium businesses in Alberta.

If you're a seasoned sales leader passionate about people and performance, ready to shape a culture of excellence, and make a lasting impact, this role is for you.

WHAT YOU WILL DO:

• Identify, create, and implement effective sales strategies to drive new business acquisition, retain business and achieve revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify new opportunities for growth through emerging technologies, keeping Alberta Blue Cross at the forefront of innovation.
• Lead, motivate, inspire, coach and mentor a high performing sales team, cultivating a culture of collaboration, creativity, and results. This includes clear coaching, support, and direction, fostering strong alignment with other departments for a holistic go-to-market approach.
• Set clear performance expectations and provide ongoing feedback to ensure the team's success.
• Foster a collaborative and results-driven sales culture achieving individual and team targets.
• Continuously provide feedback and coaching, enhancing the sales team's skills, and capabilities through training, workshops, and mentoring.
• Build and maintain strong relationships with key clients and partners, understanding their needs and ensuring exceptional customer experience.
• Identify and cultivate new business opportunities through effective networking and relationship-building.
• Track, and manage key performance indicators, sales forecasts, pipeline status, activity management, budgets, and reports against targets.
• Provide regular updates to the senior management team on sales progress, challenges, and opportunities.
• Coordinate cross-functional planning with Marketing, Product Development, Finance, and other departments to align sales strategies with overall business goals.
• Collaborate with internal stakeholders to ensure seamless customer experiences.

WHAT YOU WILL HAVE:

• Valid LLQP (Life License Qualification Program) license required.
• 2+ years of progressive and proven B2B sales leadership experience with focus on sales coaching and enablement.
• 2+ years of industry experience with a deep understanding of service offering, dynamics, trends, and challenges.
• Strong track record of driving results and curating experiences for B2B diverse customer segments with focus on opportunity planning, account planning, funnel management, and sales forecasting.
• Self-motivated, results oriented, and able to work in fast-paced environment.
• Strong business acumen and understanding of industry, trends, offering and market.
• Proven success in leading and developing high performance sales teams.
• Expertise in sales enablement and go to market strategy design.
• Experience in managing, developing, and executing successful partner channels.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Experience working within a CRM, including contributing to the implementation and adoption of sales CRM practices.
• Exceptional presentation skills with the ability to articulate complex strategies to internal and external stakeholders at the executive level.
• Ability to travel as needed to meet with clients, partners and attend industry events.
• Undergraduate degree in business, or related field.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our team members by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, apply online