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Front Desk Receptionist/Office Administrator

2 days ago

Edmonton AB TL N, Canada Millwoods Denture Clinic Full time

Position: Front Desk / Office Administrator.

Our Denture Clinic is looking for a candidate with great communication skills, great interpersonal skills, and someone who enjoys interacting with seniors. Someone who enjoys being organized and executing the day-to-day administration and coordination of the office. The interested candidate must be willing to learn new things and willing to travel to other locations if needed.

Responsibilities:

  • Greet and assist patients as they arrive; ensure a lasting positive impression for them
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Effectively manage recall system and accurately maintain the patient database
  • Manage professionally patient calls and inquiries about appointments, confirmations, amendments, and cancellations
  • Process referral letters and other patient correspondence upon receipt from the provider; manage and file all patient records and charts
  • Establish strong patient relationships while maintaining ethical professional behavior
  • Establish and retain patient loyalty by delivering a tailored experience based on the patients' expectations,
  • Order office supplies.
  • Organization, and other general office duties.
  • Process payments, send claims and predeterminations to insurance companies and follow up with insurance companies.
  • Willing to learn lab work

Job Types: Full-time, Part-time, Permanent

Pay: $15.00-$16.00 per hour

Expected hours: No less than 24 per week

Benefits:

  • Extended health care

Education:

  • Secondary School (required)

Experience:

  • front desk: 1 year (preferred)

Work Location: In person