Front Desk Receptionist

6 days ago

Edmonton, Canada Four Points by Sheraton Edmonton South Full time

**Overview**

**Responsibilities**
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism and courtesy.
- Handle all front desk duties including scheduling appointments, maintaining calendars, and managing visitor sign-in procedures.
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and other office management software.
- Maintain organized filing systems, both digital and physical, to ensure quick retrieval of documents and records.
- Support office management activities such as ordering supplies, proofreading correspondence, and managing incoming/outgoing mail.
- Provide exceptional customer support by addressing inquiries promptly and professionally via phone or in person.
- Assist with basic bookkeeping functions using QuickBooks or similar accounting tools when necessary.
- Manage appointment scheduling for medical or dental offices if applicable, including calendar management for practitioners.
- Conduct clerical tasks such as proofreading documents, data entry, and maintaining accurate records of office activities.
- Support administrative functions like proofreading correspondence, managing time-sensitive tasks, and coordinating meetings or events.
- Uphold excellent phone etiquette at all times while handling inquiries with patience and clarity.
- Collaborate with team members to ensure smooth office operations and contribute to a positive work environment.

**Qualifications**
- Proven experience in an office environment with strong clerical skills; previous reception or administrative experience is highly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar, Docs), and basic computer literacy skills.
- Experience with multi-line phone systems and professional phone etiquette.
- Bilingual abilities are a plus to effectively serve diverse clientele.
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting.
- Excellent communication skills—both verbal and written—with a friendly demeanor.
- Ability to perform data entry accurately with good typing speed; attention to detail is essential.
- Familiarity with QuickBooks or bookkeeping software is advantageous but not required.
- Knowledge of office management procedures including filing systems, proofreading documents, and calendar management.
- Personal assistant experience or medical/dental receptionist background is beneficial for specialized roles within healthcare settings. Join us as a Front Desk Receptionist where your energy fuels our welcoming environment Bring your organizational prowess, customer service expertise, and enthusiasm to help us deliver outstanding service every day

Pay: $16.00-$18.00 per hour

Expected hours: 40 per week

Work Location: In person

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