Administrative Assistant
1 week ago
EBT is a full-service accounting firm with locations in Medicine Hat (Head office) and Swift Current. With over 45 years in public accounting, EBT has built a strong reputation for exceptional client service and steady growth. We provide a comprehensive range of bookkeeping, accounting, taxation, and advisory services to meet both personal and business client needs.
Role of the Administrative Assistant: Our administrative team is the heartbeat of our company. As an Administrative Assistant you are responsible for a wide range of tasks including financial, administrative, and clerical duties. This role is best suited for someone that is highly organized, detail-orientated and able to manage competing priorities and deadlines. You do well under pressure and have a positive attitude.
Job Responsibilities:
- Assume responsibility for file room; daily or periodic filing and annual projects.
- Email requested information to clients and financial institutions.
- Print various returns – T1s, T4s, T5s, etc.
- Print and prepare final copy of client financial statement packages.
- Provide a professional, polite and welcoming customer experience.
- Handle incoming client queries via telephone, email and in person; respond and complete requests or, hand off and assign to appropriate personnel.
- Greet clients and visitors professionally, ensuring a welcoming first impression.
- Answer, screen, and direct incoming calls or emails promptly and courteously.
- Maintain a tidy and professional reception and common area.
- Print and assemble tax packages, obtain signatures, manage e-file authorizations, and track client drop-offs and pickups.
- Physical and digital filing and mailing.
- Various additional duties during tax season.
- Sundry duties as assigned.
Key Skills and Qualifications
- Superior communication skills, both written and verbal
- Strong interpersonal skills and a proven ability to work within a team
- Strong attention to detail
- Demonstrates self-confidence and maturity
- Effective and advanced communication and client relations skills
- Time management & task prioritization – ability to manage multiple deadlines, determine priority and get tasks completed.
- Proficient in Adobe PDF and Microsoft Office Suite including Excel
- Mature, self-confident, and self motivated to deliver exceptional service
- You must be able to work Monday through Friday 40+ hours per week and some Saturdays.
- Positive attitude
Required Education and/or Experience:
- Minimum 2 years of reception/clerical experience in a similar or related office environment
- Proven ability to manage sensitive and confidential information with a high degree of professionalism and integrity.
- Business experience in a public accounting firm is considered an asset.
How to Apply: If this role interests you, please visit for the full job description and apply on our website. We appreciate all applicants for their interest; however, only selected candidates will be contacted. Thank you for considering a career with EBT
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