Facility Operator III A or B

The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being received for a Temporary Facility Operations III position in the Recreation Services Department, Community Services Commission. The exact duration of this temporary position is unknown however the initial contract period will be 3 months.

While all applications will be received, current members of CUPE 905 (Outside Workers) will be given first consideration. To apply for this position, please submit your cover letter and resume on-line by October 26, 2025.

Join us and make a lasting difference

JOB SUMMARY

Please note that successful candidates with a Refrigeration B license will be paid at OU Grade 5B while candidates with Advanced Refrigeration certification will be paid at OU Grade 5.

Reporting to the Supervisor/Coordinator of Facility Operations, this position is responsible for facility operations maintenance and repair work related to arenas, community centers/halls, pools, change rooms (and cleaning of same) and any other assigned areas. This position oversees the facility to ensure programs/events run as scheduled and is responsible for the security and safety of the facility and its patrons.

KEY DUTIES AND RESPONSIBILITIES

• Ensures that the facility is opened and closed at the scheduled times
• Notifies Facility Supervisor or Facility Coordinator regarding any staff or facility related issues
• Operates ice re-surfacer (Zamboni, etc.) and/or other specialized equipment (edger, scissor lift, swing machines, ride on scruber, etc.) and/or pool equipment (vacuums, etc.)
• Performs general cleaning/maintenance (i.e. mopping, sweeping, vacuuming, window cleaning, washroom/ dressing room cleaning, snow shovelling, garbage pick up, detail cleaning, set-ups and breakdowns of tables and chairs)
• Operates power tools, and cleaning and safety equipment
• Responds to requests from patrons (general public) and other City of Markham staff on a general facility issues and/or maintenance requests
• Patrols the building looking for facility problems, safety hazards, or improper departmental operations
• Is responsible for the security of the building
• Ensures that all policies and procedures are being followed by patrons and PT maintenance staff as applicable
• Delegates and assigns job duties to part-time facility maintenance staff and follows-up, as required
• Adheres to corporate initiatives (i.e. recycling, energy management)
• Utilizes computer systems (i.e. CLASS, Outlook, etc.)
• Operates and monitors facility operation systems and records readings
• Assists in the required daily facility and equipment maintenance (i.e. painting, blade changes, etc.) with minimal supervision
• Purchases supplies following department guidelines and submits expenses reports. Completes purchase orders as required
• Ensures facility scheduling is 'executed' in a prompt and timely manner
• Assists with hiring, training, supervision and evaluation of part-time staff
• Assists with the training of full-time staff
• Other duties as assigned.
• 7 day operation.

MINIMUM REQUIREMENTS

• Refrigeration B License preferred or Advanced Refrigeration certification required.
• Pool Operator Certificate
• Five years experience in recreation facility operations and maintenance
• Experience with associated materials, equipment operations, and maintenance procedures associated with a recreation facility environment including pool, arena, building automation systems, etc.
• Ability to complete basic plumbing, electrical, IRU's and carpentry
• Certified Ice Technician/Certified Aquatic Technician an asset
• Current certification in Standard First Aid with CPR, propane handling required
• Must be physically able to perform the bona fide requirements of the job. This position involves occasional heavy lifting
• Valid Ontario Drivers License an asset.

CORE BEHAVIOURS

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.