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Customer Service Representative
2 weeks ago
WESTMAN STEEL is a national supplier of premium steel products. Westman Steel is a proud member of WGI Westman Group Inc. – a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate.
Continued progress creates the following career opportunity in Airdrie, AB.
CUSTOMER SERVICE REPRESENTATIVE – Commercial Division
Reporting to the General Manager and National Commercial Manager, our Commercial Customer Service Representative is knowledgeable about steel building systems; supporting and working with our Regional Sale Managers and customers throughout the duration of the order, from time of receipt to final delivery. The successful team member will build strong, effective customer relationships with new, existing and potential customers by providing product solutions, initiating customer contact, responding to customer needs and requirements. As the successful team member you will be the direct link to our customers and will provide them with friendly and timely service, accurate sales quotes and perform order entry and various other related inside sales responsibilities.
This role requires:
· Completion of an Office Administration Diploma or related discipline.
o Combinations of experience and relevant courses will also be considered.
· Two to Three years related sales and customer service experience.
o Experience in a large office, construction and/or manufacturing environment is strongly preferred.
· Proficiency with Microsoft Office programs is a requirement.
· Solid communication and interpersonal skills, superior telephone and email etiquette and a resourceful problem solver.
· Attention to detail, strong analytical skills, time and priority management are necessary for success.
· Ability to work in fast-paced, deadline driven environment; continually adapt to change and work under pressure.
· Strong mathematical and multi-tasking skills are crucial for success.
Westman Steel provides a competitive total rewards package including professional growth, career development and continuous learning. The company offers excellent benefits and a deferred profit-sharing plan. Applicants with high standard for performance are encouraged to apply via email to hr- by email. This posting will remain open until filled.
We thank all applicants for their interest.
Westman Steel is an Equal Opportunity Employer.
Westman Steel welcomes applications from qualified candidates and employees with disabilities. Reasonable accommodations are available upon request during the assessment and section process.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program
Work Location: In person
