Bodyshop Customer Service Representative

1 week ago

Airdrie, Canada Cam Clark Ford Airdrie Full time

_**An excellent opportunity with a quickly growing, dynamic business **_

The Cam Clark Auto Group is seeking a **Bodyshop Customer Service Representative **for our dealership in **Airdrie**, **AB**.

With over 20 dealership and car service locations stretching across Alberta, British Columbia, Montana, and California, Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while also striving to offer an amazing employee experience
- **You will be accountable for**:_
- Greeting customers and offering excellent customer service from intake to release of their vehicles.
- Answering phone calls and assisting walk-up customers.
- Performing various clerical and administrative duties as requested.
- Communicating with inquirers and visitors in a professional, friendly, and effective manner.
- Invoicing and collecting payment from customers for services rendered.
- Updating insurance companies with the progress of claim repairs.
- Arranging car rentals for customers through rental companies.
- Other duties as assigned.
- **To be successful in this role, you must have**:_
- High School Diploma or Equivalent.
- A strong knowledge of Microsoft Office products, including Excel and Word.
- The ability to maintain filing systems and basic database systems.
- Superior telephone manners and strong interpersonal skills.
- Strong customer service skills.
- **We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.**_

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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