Front Desk

12 hours ago

Burnaby, British Columbia, Canada Broadway Active Health Full time $104,800 per year

About Us

Metrotown Active Health is a modern and welcoming clinic that provides high-end aesthetics, medical aesthetics, and health services—including physiotherapy. We pride ourselves on creating a professional yet friendly environment for both our clients and our team.

Job Description

Metrotown Active Health is seeking an enthusiastic Front Desk & Marketing Specialist to join our multidisciplinary clinic. This unique role blends traditional front desk duties with dynamic marketing responsibilities—perfect for someone who thrives interacting with clients and sharing stories on camera.

Responsibilities

  • Greet clients, answer phone calls, respond to emails, and schedule appointments using Jane App.​
  • Serve as the first point of contact for patients and visitors, maintaining a welcoming and professional environment.​
  • Create, film, and appear on camera for clinic social media content, including Reels, Stories, ads, and testimonial videos.​
  • Write website and social media copy, produce digital content, and collaborate with the clinic's team to highlight services and success stories.​
  • Support digital marketing campaigns (Instagram, Facebook, Google), track performance, and provide marketing reports.​
  • Contribute to clinic branding by sharing content ideas and executing new marketing initiatives.​
  • Maintain organizational standards at the front desk, process transactions, and perform light admin duties.​

Qualifications

  • 1–2 years of experience in marketing, social media, digital content creation, or a related field.​
  • Strong written and verbal communication skills.
  • Confident and engaging on camera, with a creative mindset for video and visuals.​
  • Experience with social platforms (Instagram, Facebook, TikTok), copywriting, and website updates.​
  • Proficient with digital tools (e.g., Canva, Google Docs, Jane App) with attention to detail for administrative tasks.​
  • Customer service experience and the ability to multitask in a busy clinic setting.​
  • Bonus: Basic knowledge of SEO, Google Ads, or design.

Compensation & Details

  • $20/hour
  • Flexible scheduling (some evenings/weekends as needed for events or filming)
  • Fun clinic culture with growth opportunities in digital marketing and health business operations

Application Instructions

Submit your resume, a brief cover letter, and (if possible) an example of your on-camera or written marketing work (links or files). Let us know why your creativity and customer service skills make you the best fit for our team

Job Types: Part-time, Casual

Pay: From $20.00 per hour

Expected hours: 10 – 30 per week

Experience:

  • Marketing: 2 years (required)

Work Location: In person

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