Administrative Assistant

5 days ago

Burnaby, British Columbia, Canada Launch Rehab Full time

Who we are:

Launch Rehab is a multidisciplinary rehab studio with a team of physiotherapists, chiropractors, registered massage therapists, kinesiologists, and more. What sets us apart from other rehabilitation clinics is our level of personal care and attention; we are looking to foster long-term relationships with our clients. We provide personalized, hands-on, 1-on-1 care to help our clients reach their rehabilitation or wellness goals, and beyond. We are committed to our vision of lifting each other up. Whether it's through physical rehabilitation or community partnerships, we are a launching pad for all to reach new heights

We currently have 5 locations – Coquitlam, Lougheed, North Burnaby, New Westminster, and Richmond. We are currently looking for an administrative assistant to help support our front desk operations at Lougheed location.

Who we are looking for:

  • Exceptional Customer Service: Dedicated to providing outstanding support and building positive relationships with clients.
  • Communication Skills: Articulate and effective in both verbal and written interactions, ensuring clear and concise information exchange.
  • Planning, Organization, and Prioritization: Highly skilled in strategic planning, maintaining organized workflows, and effectively prioritizing tasks to meet deadlines and achieve objectives.
  • Adaptable Work Ethic: Proficient in collaborating effectively within a team environment while also demonstrating the capacity for independent, self-directed work.
  • Strong Analytical and Problem-Solving Abilities: Adept at analyzing complex situations, identifying root causes, and implementing effective solutions with a proactive and resourceful approach.
  • Familiarity with Janeapp (Desirable but Not Required): Experience with Janeapp software is considered an asset, though not a mandatory prerequisite for this role.

Duties and Responsibilities:

  • Supporting the therapy team in the delivery of care
  • Providing excellent customer service to clients via phone, email and in-person
  • Completing administrative tasks in a timely and efficient manner
  • Assisting clients to set up treatment plans for various carriers; including ICBC, WSBC, MSP, Extended Health
  • Liaising with case managers and insurance adjusters
  • Executing payment billing and accepting payments
  • Booking appointments
  • General clinic maintenance
  • Communicating with management to promote a positive and collaborative team culture

Experience and Education

  • Secondary School (preferred)
  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year (preferred)
  • Customer Service Experience: 1 year (Required)

Launch Perks:

  • Casual dress
  • Company events
  • Extended health care
  • Flexible schedule
  • On-site gym
  • Overtime pay

If you are highly organized, detail-oriented, and have strong communication skills, we encourage you to apply for this position. As a member of the Administration Team, you will play a critical role in ensuring the success of the company.

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Casual dress
  • Company events
  • Extended health care
  • On-site gym

Application question(s):

  • Are you available to work 5 days a week with open availability?

Work Location: In person

  • Administrative Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Ideal Siding Full time

    Benefits:36-hr work week for a healthy work/life balance Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance OverviewIdeal Siding is looking for a highly organized and detail-focused...

  • Administrative Assistant

    1 week ago

    Burnaby, British Columbia, Canada Coast Claims Insurance Full time

    About Coast Claims:Coast Claims Insurance Serviceshas been a premier firm in the insurance adjusting industry since 1970. Overthe years, we've attracted top-notch talent and expanded throughout BC,Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largestfirm. Today we are still employee-owned, fully independent, and...

  • Administrative Assistant

    3 days ago

    Burnaby, British Columbia, Canada Ideal Siding Full time

    Benefits:36-hr work week for a healthy work/life balance Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance OverviewIdeal Siding is looking for a proactive and detail-oriented Administrative...

  • Administrative Assistant

    3 hours ago

    Burnaby, British Columbia, Canada AviSina Properties Full time

    About AviSina:AviSina is a family-owned real estate development and property management company with a portfolio of privately held properties across Western Canada, primarily in BC's Lower Mainland. We create and manage high-quality spaces that reflect the needs of the communities we serve—prioritizing thoughtful design, long-term value, and strong local...

  • Project Administrative Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Terra Contracting Ltd. Full time

    Project Administrative AssistantThe Organization:RTR Terra Contracting Ltd is a full-service excavation contractor that provides a multitude of services of various sizes in and around Vancouver and the Lower Mainland. Terra was formed over 10 years ago by a group of exceptional and knowledgeable construction and operation managers that have over 25 years of...

  • Administrative Assistant

    1 week ago

    Burnaby, British Columbia, Canada Aston Carter Full time

    Job Title: Administrative AssistantJob DescriptionWe're hiring a detail-oriented Administrative Assistant support shipping operations and customer service in a fast-paced logistics environment. This long-term contract role is based in Burnaby, BC, with hours from 1:00 PM to 9:00 PM, Monday to Friday.Key Responsibilities:Schedule deliveries and manage...

  • Receptionist & Administrative Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Implant Genius Full time

    Receptionist & Administrative AssistantCompany:Implant Genius Enterprises Ltd.Location:Burnaby, BC (On-site)Employment Type:Full-TimeStart Date:ImmediateAbout Implant GeniusImplant Genius is transforming the dental industry through its AI-powered platform,TX-Genius, which integrates 2D/3D imaging, smile design, prosthesis planning, and cloud-based...

  • Administrative Assistant Bookkeeper

    2 weeks ago

    Burnaby, British Columbia, Canada IMAGINE Maintenance Full time

    Job SummaryAs our in-office Bookkeeping and Administration Support Coordinator, you will be a key contact for employees, clients and vendors.You'll manage or help manage a bit of bookkeeping, AP and AR, CRM, liaise with a variety of personel and perform administrative tasks like: fill in presentation templates, liaise with our community and charitable...

  • Administrative Assistant/Medical Office Assistant

    1 week ago

    Burnaby, British Columbia, Canada North Burnaby Physiotherapy and Wellness Full time

    North Burnaby Physiotherapy and Wellness is committed to providing you with the highest quality of care for your orthopaedic and sports injury physiotherapy needs. Our team of committed Physiotherapists follow a unique treatment model, combining treatment plans that focus on future injury prevention as well as rehabilitation. Your recovery and future health...

  • Administrative Assistant

    6 days ago

    Burnaby, British Columbia, Canada RBC Full time $37,500 - $45,000

    Job DescriptionWhat is the opportunity? RBC Dominion Securities is Canada's leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.The RBC Dominion Securities branch located in Burnaby, BC is looking...