Client Partner, Information Systems Reporting

Fraser Health is seeking a dynamic and skilled Client Partner with strong SQL and/or PowerApps skills to join our team. This role involves working closely with our clients to develop and manage information systems reporting and development projects. 

Key Responsibilities:

• Develop and manage information systems reporting and development projects.
• Collaborate with clients to understand their needs and provide tailored solutions.
• Utilize SQL and/or PowerApps to create efficient and effective reporting systems.
• Ensure timely delivery of projects and maintain high standards of quality.

Qualifications:

• Bachelor's Degree in Human Resources, Business Management, Computer Science, or a related field.
• 3-5 years of recent, related experience in Human Resources, systems programming, or project management.
• Strong skills in SQL and/or PowerApps.
• Valid Class V, B.C. Driver's License and access to a motor vehicle.

What We Offer:

• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• The potential for this temporary role to become a full-time position.

Join Fraser Health and be a part of a team that values innovation, collaboration, and excellence

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Develops specifications and analysis for complex systems applications within Employee Experience; provides application and/or technical support for all computer-based information systems under the HR Systems portfolio; increases the management and communications of knowledge and efficiencies resulting from getting the right knowledge to the right people and at the right time, to help individuals share and put information into action. Working within Employee Experience, and its customer base, identifies the use of technology and systems, assesses a range of systems and processes and user needs; develops systems and reports, pulling integrated information from a variety of sources.

1. Develops specifications and analysis for systems and applications within Employee Experience that impact several functional areas by performing duties such as; gathering detailed information from user departments; consulting regularly with key groups; conducting needs analysis; developing and documenting systems and procedures, preparing flow charts; detailing hardware and software specifications and preparing implementation plans; supports a strategy of knowledge management - getting the right knowledge to the right people, and at the right time to help individuals share and put information into action.
2. Provides application and/or technical support for all computer-based information systems under the HR Systems portfolio through program development; determines application code specifications and/or codes new programs and enhances existing ones; performs system testing and documenting and keeps up-to-date on the application standards within Fraser Health; follows up with users of these applications with the goal of producing timely enhancements and incorporating available new functionality and technology.
3. Conducts assigned projects by researching user and HR needs, best practices within Fraser Health and with other employers; develops business case reports and project plans;  participates on user project teams to ensure implementation and/or system revisions provide optimum results; participates on discussions with stakeholders to partner on services and information requirements.
4. Assesses HR practices and makes recommendations on changes to information/knowledge delivery processes and systems to improve the alignment of an effective distribution of knowledge.
5. Develops systems and reports to compile information from a variety of sources that would include MEDITECH payroll and finance systems, Access and/or SQL databases, Ministry of Health (HSICS) and other sources.
6. Designs, develops and maintains, and/or works with-outside vendors to develop database and software applications supporting HR process/program and knowledge needs.
7. Develops processes and applications to improve workflow, efficiencies and effectiveness; conducts system/work analysis, determines application code specifications and tests the performance of systems.
8. Prepares start-to-finish spectrum of assistance in the roll-out of processes and systems (technical documentation, user training material, information sessions and presentations); designs and conducts education sessions to internal and external system customers to facilitate the delivery of new systems and to enable usage of applications in an optimum manner.

Education and Experience

Bachelor's Degree in a field related to Human Resources, Business Management or Computer Science; supplemented with three (3) to five (5) years of recent, related experience in Human Resources, systems programming or project management.

Valid Class V, B.C. Driver's License and access to a motor vehicle.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated experience and ability to manage information management/information technology projects in a large, complex organization, using structured methods and techniques.
• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
• Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
• Advanced technical expertise in Microsoft Access, Excel, SQL, Microsoft Power Platform, VBA, C, C+, C#, HTML, , Vue, Angular, JavaScript. 
• Ability to perform analytical reasoning and problem solving skills.
• Demonstrated ability to organize; ability to work independently and meet deadlines; ability to work effectively under pressure and with changing priorities and deadlines.
• Develops reports to compile information from a variety of sources that would include OJB, Performancelink, Insight, Meditech, Access Databases, HR Data warehouse and other sources.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.