E-Commerce Product Content Coordinator

Sunpan Trading & Importing Inc. is a fast-growing global furniture company specializing in the design and manufacturing of transitional and contemporary furnishings.

At Sunpan we are committed to understanding fashion and design in order to offer a diverse selection of high-end looks at affordable prices. Our products are thoughtfully designed and crafted with renowned international designers to create modern and transitional styles across hard goods, dining, upholstery and art. The use of various mixed materials creates a unique and versatile line of products suitable for both contract and residential settings.

As a Great Place to Work certified company for 4 years running, SUNPAN offers a thriving environment where creativity and innovation are encouraged. We invite individuals who excel in these areas to explore career opportunities across various departments and join a company that values and nurtures its talent.

The E-Commerce Product Content Coordinator reports into the Director of E-Commerce and plays a key role in collaborating closely with E-Commerce Specialists. This position is responsible for overseeing and enhancing product content across multiple online marketplaces, including Wayfair and other e-commerce platforms. The coordinator ensures that product information is accurate, compelling, and consistent with brand standards to drive visibility, customer engagement, and sales performance.

PRINCIPAL FUNCTIONS & OBJECTIVES

• Upload furniture products into provided templates, ensuring all fields (title, description, SKU, dimensions, material, color, etc.) are accurately completed.
• Optimize product titles and descriptions to be clear, descriptive, and searchable for both customers and marketplace search algorithms.
• Maintain, update and ensure accuracy of product content, price, inventory and imagery on e-commerce sites at all times
• Perform basic quality checks on images, titles, and descriptions to ensure accuracy.
• Collaborate with the internal team to resolve missing or unclear product information.
• Track completed uploads and maintained organized records for ongoing reference.
• Work closely with Product Team and Marketing Team to ensure all product information specs, imageries are captured
• Other responsibilities and accountabilities as assigned by the Director of E-Commerce

KEY SKILLS AND EXPERIENCE

• Post secondary diploma and/or 1-2 years of E-Commerce experience working with product information and data entry, preferably in furniture or home goods.
• Previous experience managing product content for major online retailers, including Amazon, Wayfair, and similar platforms.
• Knowledge of marketplace attribute requirements (Wayfair, Houzz) is a plus.
• Strong attention to detail and ability to handle large datasets accurately.
• Proficient in Excel, including formulas (xlookup) and templates.
• Proficient in Microsoft Outlook and Word.
• Experience in PIM systems is an asset.
• Basic understanding of SEO principles and keyword optimization for product listings
• Strong verbal and written communication skills.
• Highly organized, analytical, and detail oriented
• Requires minimal guidance; can work independently while also collaborate cross-functionally
• Self-starter, strategic thinker, and ambitious in nature
• Excellent interpersonal skills and experience working in a team environment

This listing reflects an immediate job opening. We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.